We’re proud to announce that ActivEngage, Inc. and CDK Global have joined forces to launch Concierge Chat, an exclusive digital messaging tool built directly into CDK Next Gen websites. CDK dealer customers will be able to leverage ActivEngage’s highly-trained, centrally-managed chat team to engage and convert more shoppers on the new, mobile-driven CDK platform. Some of the exclusive features in …
As you know, text messaging and SMS is quickly becoming the preferred communication method for car shoppers engaging with businesses. In fact, a recent Google study shows that car buyers no longer prefer to call the dealership, send emails, or fill out a form. Instead, today’s shoppers are increasingly turning to live chat and text to connect with your dealership …
June 12, 2017 (Orlando, FL) – ActivEngage, Inc., the most trusted brand in automotive live chat, is proud to announce a new service scheduling integration with DealerSocket, the automotive retail industry’s leading integrated technology platform. Under the new partnership, DealerSocket customers will now be able to leverage ActivEngage’s expertly-trained chat team to convert conversations into service appointments. Participating dealers will …
It’s spring season, and that means there’s no better place in the US to have an automotive conference than sunny Florida! Luckily for all of us in the industry, Digital Dealer 22 is coming up this April 11-13th in Tampa. If for some bizarre reason you’re on the fence about attending DD22, allow us to tip the scales a bit …
We’re proud to announce that ActivEngage has won a 2017 Automotive Website Award in the Website Merchandising category. This year’s Automotive Website Awards took place during NADA, one of the largest automotive events of the year, January 28th. The way consumers use technology to shop for cars is constantly evolving. As a result, the tools car dealers need to connect …
OEM Leverages Chat to Create Instant Connections with Online Shoppers Orlando, FL. December 2016—ActivEngage, Inc., the most trusted brand in automotive live chat, announced today that it is now the exclusive provider of live chat services for Mazda Canada Inc. Today’s car shoppers expect the highest level of service and information from Mazda Canada. In order to meet these expectations, …
August 25, 2015 (Maitland, FL) —ActivEngage Inc., the most trusted brand in live chat, is proud to once again rank in the 34th annual Inc. 5000 list of America’s fastest-growing private companies for the year 2015. The list represents a comprehensive look at the most important segment of the Economy – America’s independent entrepreneurs. This marks the fourth consecutive year …
July 21, 2015 (Orlando, FL) — ActivEngage, the most trusted brand in automotive live chat, has been awarded the top-ranking Diamond Award for live chat in the 2015 Dealers’ Choice Awards, a national survey sponsored by Auto Dealer Monthly magazine. This is the fourth Diamond Award for ActivEngage, matching its achievement in 2014, 2013 and 2011, and the fifth time …
June 17, 2015 (Orlando, FL) — Red Herring recently announced ActivEngage, the most trusted brand in live chat, as a Top 100 North America award winner for 2015. ActivEngage was awarded this honor in San Diego at the Red Herring Top 100 North America Forum after giving a presentation on how its innovative chat technology is shaping the future of …
