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ActivEngage agent books service appointment in chat conversation

Agent booking appointment on scheduling interface

Schedule Customers for Service
With Ease

Retaining customers is just as important as selling vehicles to them initially. With ServiceConnect™, ActivEngage handles scheduling accurate appointments that are sent directly to your dealership’s service scheduling platform. We integrate with XTime, Dealersocket, and TimeHighway.com.

Stay on Top of Your Game

ActivEngage’s top industry professionals are trained to handle online conversations with your customers, listening to their concerns, needs, and inquiries to determine what type of appointment they need. They are even trained to upsell and often lift repair orders by 30%.

Have a top industry- trained team handle your customers

More accurate appointments for your service department

Appointments sent straight to your DMS

Experience higher rates of customer retention

Customer schedules appointment directly inside a chat conversation

Connected to Your DMS for Seamless Data Transferring

Nothing frustrates shoppers more than booking an appointment online only to discover there’s no record of it at the dealership. ActivEngage service appointments are connected to your DMS, which eliminates overbooking, time conflicts, appointments set outside of your operating hours, and of course, the dreaded missing appointment.

Fill More Service Bays With ActivEngage Concierge Appointments

As service customers continue to migrate online to schedule appointments, it’s crucial to capitalize on the opportunity to earn their business. ActivEngage sets you up for success by motivating online customers to drive to your service bays.