Take your dealership’s messaging experience to the next level with live video assistance.
Elevate Engagement with Interactive Video Calls
With the growing number of car deals starting online, video-enabled communications are a natural next step and supplement to live chat that brings even more of a human touch to the remote car buying process.
Customers can enjoy a human-assisted remote financing experience that improves the workflow and customer experience while building value, confidence and rapport.
Face-to-face interaction with your F&I team gives customers peace of mind that they can get their finance questions answered and work through a complex purchasing process in a digital environment.
Seamlessly Integrated within the ActivEngage Console
With no compromise on messaging functionality, you can effortlessly switch between live chat and video calls, empowering your customers to connect with your F&I team in a way that suits their preferences.
Empowerment through Personalized Assistance
Our video conferencing feature is not just a one-way stream. It's a platform for personalized assistance. Empower your customer with more information, right from your trusted team members. The ability to have face-to-face conversations adds a human touch to the car buying process, instilling trust and confidence every step of the way.
Convenience and Flexibility
Video Assist offers unparalleled convenience and flexibility for car shoppers. Eliminate the need for long visits to the dealership by building a deal virtually and completing all the steps necessary to buy a car with live guidance.