![VideoAssist Logo](https://www.activengage.com/wp-content/uploads/2023/08/video-assist-logo_logo-dark-highlight.png)
Take your dealership’s messaging experience to the next level with live video assistance.
Elevate Engagement with Interactive Video Calls
With the growing number of car deals starting online, video-enabled communications are a natural next step and supplement to live chat that brings even more of a human touch to the remote car buying process.
Customers can enjoy a human-assisted remote financing experience that improves the workflow and customer experience while building value, confidence and rapport.
Face-to-face interaction with your F&I team gives customers peace of mind that they can get their finance questions answered and work through a complex purchasing process in a digital environment.
![ActivEngage agent messaging consumer about a trade-in](https://www.activengage.com/wp-content/uploads/2023/06/video-assist-ui-example-v3.jpg)
Seamlessly Integrated within the ActivEngage Console
With no compromise on messaging functionality, you can effortlessly switch between live chat and video calls, empowering your customers to connect with your F&I team in a way that suits their preferences.
![online shopper receiving personalized messaging assistance](https://www.activengage.com/wp-content/uploads/2023/06/video-assist-benefit-highlight_personal-assistance.jpg)
Empowerment through Personalized Assistance
Our video conferencing feature is not just a one-way stream. It's a platform for personalized assistance. Empower your customer with more information, right from your trusted team members. The ability to have face-to-face conversations adds a human touch to the car buying process, instilling trust and confidence every step of the way.
![person waving hello over live video conferencing](https://www.activengage.com/wp-content/uploads/2023/06/video-assist-benefit-highlight_convenience.jpg)
Convenience and Flexibility
Video Assist offers unparalleled convenience and flexibility for car shoppers. Eliminate the need for long visits to the dealership by building a deal virtually and completing all the steps necessary to buy a car with live guidance.
![person handing over car keys with technology infographic](https://www.activengage.com/wp-content/uploads/2023/06/video-assist-benefit-highlight_future.jpg)