Just Announced
ActivEngage to deliver face-to-face video during live chat for Cox Automotive Solutions.
Read the Press Release
Our Approach, Your Success
Could your online customer experience be costing you cold hard cash?
We’ll never stop believing that great people are what make a business grow and succeed. That’s why our omnichannel managed messaging services only utilize real people who bring their personal touch and human experience to each and every conversation.
With empathy and humanity, we achieve what A.I. and Bots can’t — a dynamic, genuine connection. The result is industry-leading conversion and more deals closed for you, our valued clients.
Award-Winning Messaging
We believe that great people are what makes a business grow and succeed.
Our Customer Engagement Experts (with an average tenure of 2+ years), and our In-House Development, Customer Experience, Training & Management teams help make us the best in the business.
Our Automotive Experience
Backed by over 100 years of accumulated automotive expertise.
Leadership
We understand what you need because we’ve been there, too. Our C-level executives have a combined century of automotive and dealership experience.
Development
We’ve got the resources of a large company, but the agility of a start-up. Our software is built in-house and ever-evolving to meet the needs of the industry.
Training
ActivEngage does what we do best because of our stellar training team. They ensure that every conversation is handled with empathy and potential sales are never overlooked.
Engagement
The backbone of our services are our Customer Engagement Experts. They create meaningful connections with shoppers while closing the gap to the sale and providing exceptional service.
Support
Our world-class client experience and support teams are at your service and are dedicating to answering your questions and making sure you’re at peak performance.
Technological Advantages
Enhance your ActivEngage conversations with exclusive integrations and tools.
DataWise Analytics
Supercharge your leads with unprecedented customer data. DataWise gives you visions of customer behavior and additional insight to shorten the buying process.
Learn More
Guided Retailing
We connect with various digital retail platforms to provide people-powered guided assistance through complex buying processes, reducing drop-offs and boosting sales.
Learn More
Service Scheduling
Concierge service appointments set by our CEEs average a 15% show rate lift and a $60 RO increase. So, let your service team concentrate on the onsite work, and we’ll handle the rest.
Learn More
Soft Credit Pulls
Streamline your processes with QualiFi soft credit pulls that prime your sales team with customer finance details like FICO Scores and auto trade line information.
Learn More
Targeted Incentives
Pop-ups aren’t perfect, but we perfected the pop-up. Our lead-generating tool, ActivTarget, uses behavioral data to ensure your offers reach the right people at the right time.
Learn More
Reputation Management
AcceleRater helps you stay on top of feedback, enhances your rating across third-party sites, and gives your car dealership the reputation it deserves. (We can even manage it for you!)
Learn More
Media & Industry Insight
Don’t miss out on the latest industry videos and all-around fun from the ActivEngage team!
OEM Co-Op & Certified Programs
Enjoy the advantages you can only get from ActivEngage, with Co-Op coverage.
Did you know that you can get the industry-leading messaging and engagement power of ActivEngage through Co-Op programs with your OEM? It’s never been easier to boost the customer experience of your digital dealership with funds already available to you!
Find My OEM Program
Industry Partnerships
Technology alone doesn't make the sale. People buy cars from people. Our team believes that, and so do our valued partners.
OEM Partners
Auto Industry Partners
Dealer Group Partners
Digital Retailing Partners
ServiceConnect™ Partners
SEO Partners
