Personalized communication from ActivEngage Agent

People-Powered Messaging Solutions for Car Dealerships

ActivEngage messaging seamlessly integrates into your dealership operations to attract, engage and convert more online shoppers.


Personalized communication from ActivEngage Agent

People-Powered Messaging Solutions for Car Dealerships

ActivEngage messaging seamlessly integrates into your dealership operations to attract, engage and convert more online shoppers.
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Just Announced
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ActivEngage to deliver face-to-face video during live chat for Cox Automotive Solutions.

Read the Press Release
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Our Approach, Your Success

Could your online customer experience be costing you cold hard cash?

ActivEngage Team Member Profiles
We’ll never stop believing that great people are what make a business grow and succeed. That’s why our omnichannel managed messaging services only utilize real people who bring their personal touch and human experience to each and every conversation.
With empathy and humanity, we achieve what A.I. and Bots can’t — a dynamic, genuine connection. The result is industry-leading conversion and more deals closed for you, our valued clients.
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Award-Winning Messaging

We believe that great people are what makes a business grow and succeed.

Our Customer Engagement Experts (with an average tenure of 2+ years), and our In-House Development, Customer Experience, Training & Management teams help make us the best in the business.
80% chat to lead conversion average
75% leads with phone numbers average
20% leads with preset appointments average

“Partnering with ActivEngage was a no-brainer for us. Their impeccable results, customer service, and long-standing presence in the industry back my confidence 100%.”

Jeff Clark

President, Social Dealer

“Partnering with ActivEngage was a no-brainer for us. Their impeccable results, customer service, and long-standing presence in the industry back my confidence 100%.”

Jeff Clark

President, Social Dealer

Our Automotive Experience

Backed by over 100 years of accumulated automotive expertise. 

Our Automotive Team
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Leadership

We understand what you need because we’ve been there, too. Our C-level executives have a combined century of automotive and dealership experience.
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Development

We’ve got the resources of a large company, but the agility of a start-up. Our software is built in-house and ever-evolving to meet the needs of the industry.
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Training

ActivEngage does what we do best because of our stellar training team. They ensure that every conversation is handled with empathy and potential sales are never overlooked.
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Engagement

The backbone of our services are our Customer Engagement Experts. They create meaningful connections with shoppers while closing the gap to the sale and providing exceptional service.
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Support

Our world-class client experience and support teams are at your service and are dedicating to answering your questions and making sure you’re at peak performance.
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Technological Advantages

Enhance your ActivEngage conversations with exclusive integrations and tools.

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DataWise Analytics

Supercharge your leads with unprecedented customer data. DataWise gives you visions of customer behavior and additional insight to shorten the buying process.
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Guided Retailing

We connect with various digital retail platforms to provide people-powered guided assistance through complex buying processes, reducing drop-offs and boosting sales.
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Service Scheduling

Concierge service appointments set by our CEEs average a 15% show rate lift and a $60 RO increase. So, let your service team concentrate on the onsite work, and we’ll handle the rest.
Learn More
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Soft Credit Pulls

Streamline your processes with QualiFi soft credit pulls that prime your sales team with customer finance details like FICO Scores and auto trade line information.
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Targeted Incentives

Pop-ups aren’t perfect, but we perfected the pop-up. Our lead-generating tool, ActivTarget, uses behavioral data to ensure your offers reach the right people at the right time.
Learn More
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Reputation Management

AcceleRater helps you stay on top of feedback, enhances your rating across third-party sites, and gives your car dealership the reputation it deserves. (We can even manage it for you!)
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Media & Industry Insight

Don’t miss out on the latest industry videos and all-around fun from the ActivEngage team!

“Knowing our customers are in trustworthy hands and are being given the most up-to-date information is a great feeling.”

Emily Gatlin

Marketing Director, Berger Chevrolet

“Knowing our customers are in trustworthy hands and are being given the most up-to-date information is a great feeling.”

Emily Gatlin

Marketing Director, Berger Chevrolet

OEM Co-Op & Certified Programs

Enjoy the advantages you can only get from ActivEngage, with Co-Op coverage.

Did you know that you can get the industry-leading messaging and engagement power of ActivEngage through Co-Op programs with your OEM? It’s never been easier to boost the customer experience of your digital dealership with funds already available to you!
Find My OEM Program
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Industry Partnerships

Technology alone doesn't make the sale. People buy cars from people. Our team believes that, and so do our valued partners.

  • Automotive OEM co-op program logos

    OEM Partners

  • Auto industry partner logos

    Auto Industry Partners

  • Dealer group logos

    Dealer Group Partners

  • Auto industry partner logos

    Digital Retailing Partners

  • Auto industry partner logos

    ServiceConnect™ Partners

  • Auto industry partner logos

    SEO Partners

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Learn More About ActivEngage with a Live Demo!