How dealers benefit from ActivEngage
Driving success as the leading automotive live chat platform with 14,000+ satisfied customers
Real People
Your website visitors are helped by real people, no matter what. Car buyers are never subjected to frustrating chatbots or AI. Your customers get a tailored experience every time, boosting engagement and maximizing your first impression!
Reassuring Conversation
Our live chats are handled by expert conversationalists and customer service professionals that kickstart a trusting relationship that ties the customer to your dealership. We throw you the alley-oop; you get the dunk!
Results Driven
Our standards are high because we want you to succeed. With 80% lead conversion, 75% phone capture, and 20% in-store appointments; we support your online car sales strategy in a big way. More car sale leads, and more customers in your showroom.
Deep Automotive Experience
Backed by over 100 years of collective automotive industry expertise.
People
Leverage our leadership’s 100+ years of automotive industry experience into great success for your digital storefront. We understand what you and your customers need because we’ve been there as well.
Technology
We’ve got the resources of a large company and the agility of a start-up. Our live chat software is built in-house and ever-evolving to meet the customer experience needs of car dealers.
Relationships
Every conversation is handled with empathy and has what it takes to build meaningful and long-lasting relationships with your customer base, turning loyal clients into brand advocates.
Experience
As a client, you get a dedicated support rep who will answer your questions and make sure you are at peak performance. Our world-class customer experience and support teams are your guides.
Our Core Services
Our solutions enhance your customer experience and ensure customer satisfaction.
Messaging Software
User-friendly, flexible, and scalable live chat software takes consumers’ digital channel experiences with your dealership to the next level, elevating customer satisfaction to unprecedented heights.
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Managed Chat
Our Customer Engagement Experts (CEEs) work as an extension of your car dealership to help consumers navigate the car-buying journey, build trust in you, and create quality leads.
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Co-Managed Chat
Hello, freedom! We give you the ability to scale up or down live chat support from our experts at your leisure, so your BDC and sales team always has the highest quality backup when you most need it.
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Proudly Providing Car Dealerships
100%
Real Human Conversations
Live Chat Trusted By Over
14,000
Automotive Dealers
Attributed to over
$21 Billion
in Automotive Sales
Our Industry Accolades
An industry leader in car dealership live chat since 2007!
