Streamline communication across all channels and departments to enhance every area of the customer experience.
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Could your online customer experience be costing you cold hard cash?
We’ll never stop believing that great people are what make a business grow and succeed. That’s why our omnichannel managed messaging services only utilize real people who bring their personal touch and human experience to each and every conversation.
With empathy and humanity, we achieve what A.I. and Bots can’t — a dynamic, genuine connection. The result is industry-leading conversion and more deals closed for you, our valued clients.
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Messaging Enhancements & Engagement Products
Get the most out of your online interactions with these additional tools.
DataWise Analytics
Supercharge your leads with unprecedented customer data. DataWise gives you visions of customer behavior and additional insight to shorten the buying process.
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Guided Retailing
We connect with various digital retail platforms to provide people-powered guided assistance through complex buying processes, reducing drop-offs and boosting sales.
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Service Scheduling
Concierge service appointments set by our CEEs average a 15% show rate lift and a $60 RO increase. So, let your service team concentrate on the onsite work, and we’ll handle the rest.
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Soft Credit Pulls
Streamline your processes with QualiFi soft credit pulls that prime your sales team with customer finance details like FICO Scores and auto trade line information.
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Targeted Incentives
Pop-ups aren’t perfect, but we perfected the pop-up. Our lead-generating tool, ActivTarget, uses behavioral data to ensure your offers reach the right people at the right time.
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Reputation Management
AcceleRater helps you stay on top of feedback, enhances your rating across third-party sites, and gives your car dealership the reputation it deserves. (We can even manage it for you!)
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Leadership
We understand what you need because we’ve been there, too. Our C-level executives have a combined century of automotive and dealership experience.
Development
We’ve got the resources of a large company, but the agility of a start-up. Our software is built in-house and ever-evolving to meet the needs of the industry.
Training
ActivEngage does what we do best because of our stellar training team. They ensure that every conversation is handled with empathy and potential sales are never overlooked.
Engagement
The backbone of our services are our Customer Engagement Experts. They create meaningful connections with shoppers while closing the gap to the sale and providing exceptional service.
Support
Our world-class client experience and support teams are at your service and are dedicating to answering your questions and making sure you’re at peak performance.
