Co-Managed Chat

Maximize Your Resources to Get More Leads

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Stop Missing Opportunities and Keep Your Digital Dealership Fully Staffed 24/7

Shoppers are wandering around your digital showroom and they need someone they trust to guide them. Don’t let your customers leave without engaging with them first. Be available whenever they need you, and if you aren't, we will be there to back you up!
"ActivEngage works extensively with our dealership to give our customers the kind of service they’d expect to receive at our stores. Also, the chat reps do an exceptional job of answering shoppers’ questions quickly and engaging them enough to want to visit our physical location."

David Sloane

Owner, Sloane Automotive Group

Built Around Your Needs

Maximize your resources with ActivEngage. We tailor our co-managed options to meet your needs so you’re always open and always available.

AfterHours Chat

Already have a staff to handle your chat inquiries during working hours but prefer to remain available once they go home for the day? Try our AfterHours backup service and stay connected with your online shoppers 24/7.

Backup Chat

Customize your backup chat support with ActivEngage. We can handle chats when your team gets too busy, during late-night hours, or on the weekends. Just ask us how we can best assist your dealership.

An Expert Team You Can Rely On

With ActivEngage, you always know your online customers are in good hands. Our messaging specialists are highly-trained to represent your dealership.

Centrally-Managed for Quality Assurance

Specially Trained and Tested on Your Dealership

Customer Service Backgrounds Required

Average Chat Specialist Tenure is Two Years

For High-Quality Leads

Get better leads so you can close more deals. We hold our team to the highest chat standards, so your team can work smarter, not harder.
  • 80% Chat-to-Lead Conversion
  • 75% Leads with Phone Numbers
  • 20% Leads with Appointments

Free Resource

The Buyer's Guide to Managed Chat

Learn what you’ve been missing from your current managed chat provider, and gain access to our managed chat checklist for identifying subpar providers.

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