![dual message icon](https://www.activengage.com/wp-content/uploads/2022/12/co-managed-chat-hero-icon.png)
Co-Managed Messaging
Flexible Co-Managed Car Dealer Chat Services
ActivEngage’s Co-Managed Messaging option gives you the freedom to scale our level of service based on your BDC’s needs. Save time and money, and never lose any after-hours opportunities. Let us be your backup BDC!
Co-Managed Advantages
Scalable Auto Dealership Chat For Any BDC Size
Co-Managed Service Features
Dealer Chat Features That Make Serving Car Shoppers Easier
![Magnifying glass looking into a chat](https://www.activengage.com/wp-content/uploads/2022/12/co-managed-chat-icons_monitoring-and-transferring.png)
Moniters & Transfers
![computer cursor clicking check mark](https://www.activengage.com/wp-content/uploads/2022/12/co-managed-chat-icons_request-takeover.png)
Takeover Requests
Are you free to assist the customer or answer a pressing question immediately? Just take over the chat! We won’t be offended.
![ActivEngage chat bubble](https://www.activengage.com/wp-content/uploads/2022/12/co-managed-chat-icons_managed-backup.png)
Managed Backup
![Multiple team members icon](https://www.activengage.com/wp-content/uploads/2022/12/co-managed-chat-icons_chat-queues.png)
Chat Queues
Our smart-as-heck tech filters chats to the right agents at the right time. Filter by department, multi-lingual staff, and more!
Your Co-Managed Modes
Our Co-Managed Option Is Designed to Augment and Supplement Your Existing BDC
![Message Bubble Icon with People Silhouettes](https://www.activengage.com/wp-content/uploads/2023/01/co-managed-chat-icons_standby-1.png)
Standby
![Running Man Icon](https://www.activengage.com/wp-content/uploads/2022/12/co-managed-chat-icons_race-to-chat.png)
Race-to-Chat
![Rotating Clock Arrow Icon](https://www.activengage.com/wp-content/uploads/2022/12/co-managed-chat-icons_afterhours.png)
Afterhours
Award-Winning Backup Team
Rest Easy. Your Backup Team Has the Highest Quality Conversions in Automotive Retail.
![Team Teaching Icon](https://www.activengage.com/wp-content/uploads/2022/12/co-managed-chat-icons_centrally-managed.png)
Centrally Managed
![Dealership Details Icon](https://www.activengage.com/wp-content/uploads/2022/12/co-managed-chat-icons_dealership-training.png)
Dealership Training
![Service Team Member Icon](https://www.activengage.com/wp-content/uploads/2022/12/co-managed-chat-icons_service-backgrounds.png)
Service Backgrounds
![Message Agent with Award Icon](https://www.activengage.com/wp-content/uploads/2022/12/co-managed-chat-icons_tenured-agents.png)
Tenured Agents
![human message icon](https://www.activengage.com/wp-content/uploads/2022/09/activengage-logo_ae-bubble-dark-gray.png)
Boost Your Online Customer Experience with a Backup BDC!
![Image](https://www.activengage.com/wp-content/uploads/2022/12/cta-arrow-left-side-semi-transparent.png)