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Managed chat & Text

Managed Automotive Live Chat for Car Dealers

ActivEngage’s Managed Messaging option equips your dealership with intuitive dealership live chat software staffed with 100% real Customer Engagement Experts.
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Managed Team Performance

Our Team helps your dealership achieve unmatched results in the retail automotive industry

80% chat to lead conversion average
75% leads with phone numbers average
20% leads with preset appointments average

Omnichannel Messaging for All Departments

5 stars

Highly-trained experts convert more quality leads, jump-start more deals, and provide more 5-star customer experiences on behalf of your dealership.

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“ActivEngage has assisted us with adding more sales, clients to our pipeline and brought back my faith in chat!”

Rachel Vonkahle

Herb Chambers

“ActivEngage has assisted us with adding more sales, clients to our pipeline and brought back my faith in chat!”

Rachel Vonkahle

Herb Chambers

Managed Service Features

Features Designed for Richer and More Motivating Conversations.

Our Customer Engagement Experts (CEEs) are equipped with specialized tools to present every customer type with their requested information, following your dealership’s specific directives and unique customer service style.
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Dealer-Specific Details
We’re an extension of YOUR dealership! Give directives and/or current offers, and our CEEs will follow.
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Automotive Expertise
Our CEEs are continually trained on vehicle info and auto industry news. They have the answers!
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Chat Optimization
We use our product the most, so it needs to be the best! Our CEEs give feedback to improve workflow.
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Team Organization
With a streamlined queue system, chats go to the proper agents. It will even reassign to a previous chat agent, if available.
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Messaging Enhancements

Our Suite of Dealership Live Chat Integrations Helps Serve Up Leads on a Silver Platter

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CarFax Reports
Easily shared vehicle history builds confidence in your car shoppers.
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Edmunds Data
Sharable vehicle specs help answer questions faster and build trust.
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QualiFi Pre-Screens
Jump start the finance process in-chat; customers love less time in the dealership.
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AcceleRater Reputation
Encourage customer reviews at the end of a great chat. Help boost your positive perception!
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RetailSync
Guide shoppers through finance processes in real-time. It gets complicated; reassure them.
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ServiceConnect™
Increase service traffic, profit, and show-rates with super easy integrated service scheduling.

“We have used ActivEngage for 5 years and they are top notch!”

Josh Vanderburg

Town & Country Ford

“We have used ActivEngage for 5 years and they are top notch!”

Josh Vanderburg

Town & Country Ford

Getting Started

The Easiest Sign-Up in the Automotive Live Chat Game

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ONE Line of Code
Whether you have one rooftop or a whole group, our code is clean and powerful enough to cover everything.
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ONE Dedicated Specialist
Your Customer Care Specialist will work with you and your unique needs. No getting passed around!
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ONE Easy Onboarding Survey
Complete one form and be up and running in a matter of days with trained professionals on your site.

“Our customer experience specialist does a great job keeping me informed of my progress. Their chat service is the best out there.”

Clyde Rhea

Carl Hogan Automotive Group

“Our customer experience specialist does a great job keeping me informed of my progress. Their chat service is the best out there.”

Clyde Rhea

Carl Hogan Automotive Group

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Our Team Can Help Your Team WIN!

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