January 28, 2015 (Orlando, FL) — ActivEngage, Inc., the most trusted brand in live chat, received its third top ranking automotive award from 2014 when the company was voted the “Top Rated” Chat Product Award in the DrivingSales Dealer Satisfaction Awards. In addition to being the top-rated chat product, ActivEngage was also voted the #1 technology leader for live chat …
The Internet allows you to have a global street corner for your dealership’s Digital Storefront, but sometimes it’s wise (and profitable) to send certain messages to your local shoppers ONLY, and in order to do that – you need to use Geofencing. What is Geofencing? Geofencing is a popular customer targeting technology that uses GPS location. It gives you the …
November 18, 2014 (Orlando, FL) — ActivEngage, Inc., the most trusted brand in live chat, continues to show exceptional growth by ranking #117 on Deloitte’s 2014 Technology Fast 500 list of fastest growing technology, media, telecommunications, life sciences and clean technology companies in North America. Their 1,025% revenue growth places ActivEngage in the top 25% of technology companies in all …
October 21, 2014 (Orlando, FL) — ActivEngage, the most trusted brand in automotive live chat, has released their newly enhanced mobile chat app now available on both iOS and Android platforms for all ActivEngage chat customers. Among the many great features built into the updated iPhone app, dealership employees can now capture and send photos of vehicle inventory and vehicle …
August 20, 2014 (Orlando, FL) — ActivEngage, Inc., the most trusted brand in live chat, continues to have exceptional growth, ranking #1363 on Inc. Magazine’s eighth annual Inc. 500|5000, an exclusive list of the fastest-growing private companies in the nation. The list represents a comprehensive look at the most important segment of the economy—America’s independent entrepreneurs. This year’s list of …
Once upon a time, in the Land of Aluminum, Steel, and Rubber, there lived a team of Salespeople working at R-U-SERIOUS Dealer. These Salespeople, it is believed, had a rare gift for multitasking. Every day, they would tackle many different tasks – from taking and making phone calls, emailing prospects, making walk-around videos, attending to customers on the lot, and …
How can your dealership keep customers happy? By knowing what they like and dislike about your services – and improving on it. Feedback is one of the most valuable customer service tools available to dealers, and customers are usually more than willing to give dealership reviews for free. But reviews, especially online ones, should be handled with care because they …
May 2, 2014 (Orlando, FL) — ActivEngage, Inc., the most trusted brand in automotive live chat, was recently voted as the #1 technology leader in the automotive industry for live chat according to Dealer Marketing Magazine’s 2014 Technology Leadership Awards. This is the first year in which a panel of car dealership executives judged each vendor, and it is also …
November 18, 2013 (Orlando, FL) — ActivEngage, Inc., the most trusted brand in automotive live chat, continues to show exceptional growth by ranking #54 on Deloitte’s 2013 Technology Fast 500 list of fastest growing technology, media, telecommunications, life sciences and clean technology companies in North America. The 5,266% in revenue growth places ActivEngage in the top 10% of technology companies …
