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The Buyer's Guide to Managed Chat

Many optimistic dealers who outsourced live chat at random have ended up being horribly disappointed. Don’t get stuck with subpar chat results. Instead, learn how to identify the good services from the bad apples.

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Live Chat DIY Kit for Car Dealers

Managing live chat on your own can be a tedious and costly task. Get the most out of your service by utilizing ActivEngage’s free in-house chat DIY kit.

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Is Your Dealership Mobile-Ready?

Let’s face it, everyone uses their mobile phones for just about everything these days. That includes shopping for vehicles on your website. Is your site built to accommodate your mobile visitors?

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6 Dealership Email Fails and How to Prevent Them

Email is great. It’s convenient, fast, and virtually everyone uses it. So it’s perfect for prospect communication right? It might seem so until you discover how these common email mistakes can destroy your reputation.

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The Repair Order for your Dealership's Fixed Ops Strategy

Don’t let your dealership’s most profitable departments lose the Internet race to national repair chains and local service shops.

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Seven Reasons Live Chat Fails

Arm your dealership with the knowledge to plan, implement and manage a chat strategy that effectively doubles the volume of leads generated from your website.

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Live Chat: White Glove Style

Not all automotive chat providers offer a top-notch service. Some are only adequate at best while others struggle regularly with quality. Learn what makes a superior chat provider so much better.

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