DIY Chat Like a Pro
Managing live chat yourself at the dealership can get costly if you don't have the right tools and business processes in place to engage online shoppers and move them further down the purchase funnel. To help dealers get the most out of managing chat for themselves, ActivEngage has compiled a kit with ALL of the tools you need to successfully DIY your live chat. The Live Chat DIY Kit for Car Dealers is designed to help your dealership thrive using live chat in-house.
With this comprehensive eBook you will be able to better understand what features your managed chat provider should be offering and how your managed chat provider should be treating you.
In this eBook you’ll learn key takeaways, such as how to
- Choose the right live chat software to engage more shoppers
- Build processes and train staff to have optimal chat conversations
- Strategize where and when to start a chat that leads people into your showroom