ActivEngage eBook  |  Free Resource

7 Reasons Live Chat Fails

and How Smart Dealers Use Live Chat to Make Money

Why Primitive Chat Failed

In the beginning, live chat failed because of a lack of data and knowledge about the best live chat practices. However, after years of study and research, the secrets to automotive live chat success have now been realized.

Identify and Avoid Modern Chat Pitfalls

In this eBook, you’ll learn all about the seven pitfalls of automotive live chat, as well as how to properly utilize the power of live chat to:
  • Engage the thousands of shoppers who abandon your website each month
  • Improve your customer service ratings
  • Increase the volume of leads your website generates to produce more sales for your store