ActivEngage news update

COVID-19: June Update from the ActivEngage President

ActivEngage Staff and Partners: As we continue to deal with the effects of the coronavirus and working remotely, I feel that how we identify ourselves and have defined our commitment to our people and our customers is indeed being tested. Our company was designed from the ground up to be a remotely managed human service and resource. Our goal is …

ActivEngage news update

A COVID-19 Operations Update From Our Chairman

These are unprecedented times.  We all wake each day and hope for a new status or even a new reality.  There is so much that has changed, and we long for the day that things start to change back to something that we can relate to as “normal”.  Every day is difficult, with immense stress and challenges that none of …

ActivEngage news update

April 2020 Update: A Letter to All ActivEngage Partners

These are extraordinary times. I wake up every morning to what seems to be a completely new world. There is no roadmap to determine how to operate, but everyday work is still being done. People and teams are helping each other, in both simple and monumental ways. It is all heroic. That is what I use to keep me going. …

ActivEngage COVID-19 Response Message

Committed to Our Customers During COVID-19

Thank you very much for entrusting your customer-facing communication to ActivEngage.  We take this responsibility very seriously, making sure that we deliver detailed and quality conversations to your customers each day. Many of you are closely monitoring the Coronavirus (COVID-19), and the state of its impact on our country and businesses. At ActivEngage, we’re monitoring it closely as well. Because …

Can you sell used cars on Facebook Marketplace?

Can You Sell Cars on Facebook?

Since Facebook has exploded, businesses have all rushed to capture their audience’s attention and leverage the platform’s marketing potential. In the beginning, gaining business exposure on Facebook’s platform was relatively inexpensive. As Facebook continued to modify its algorithm to appease its users and better monetize the platform when it went public, Facebook page organic reach plummeted to where it seems …

ActivEngage Launches Finance Tools for Car Dealerships

ActivEngage Integrates with 700Credit Finance Tools

Exciting news here at ActivEngage! We’ve integrated with 700Credit finance tools to offer car dealers even better leads from live chat. The new online finance tools in our digital communications suite will change the game for the automotive industry. Here’s why: The Power of Finance Conversations in Chat Your customers are NOT satisfied with the tedious car buying process at …

ActivEngage-CDK-Global-Launch-Concierge-Chat

ActivEngage and CDK Global Launch Concierge Chat on Next Gen Websites

We’re proud to announce that ActivEngage, Inc. and CDK Global have joined forces to launch Concierge Chat, an exclusive digital messaging tool built directly into CDK Next Gen websites. CDK dealer customers will be able to leverage ActivEngage’s highly-trained, centrally-managed chat team to engage and convert more shoppers on the new, mobile-driven CDK platform. Some of the exclusive features in …

ActivEngage and Dealersocket Partner for service appointments

ActivEngage, Inc. Partners with DealerSocket to Offer Omnichannel Service-Scheduling Options for Car Dealers

June 12, 2017 (Orlando, FL) – ActivEngage, Inc., the most trusted brand in automotive live chat, is proud to announce a new service scheduling integration with DealerSocket, the automotive retail industry’s leading integrated technology platform. Under the new partnership, DealerSocket customers will now be able to leverage ActivEngage’s expertly-trained chat team to convert conversations into service appointments. Participating dealers will …