Below you'll find a list of all posts that have been categorized as “Industry News & Updates”
Automotive conferences can be…a lot.  This is not a bad thing by any means! They are an intersection of essential insight, emerging technologies, and community-building for the automotive retail industry. They are lighthouses for those sailing the vast seas of process improvement and product innovation. One such lighthouse: Digital Dealer Conference & Expo. The biannual Digital Dealer Conference & Expo …
The recent car chip shortage has put quite a wrench in the cogs of inventory levels and new vehicle sales. But at the root of this is a much bigger problem. The semiconductor chip shortage has halted automotive production in general. And in no small manner. From a story by CNBC: “The ongoing semiconductor chip shortage is now expected to …
In this blog, you’ll learn how to: Adjust your strategy during the inventory and chip shortage to maintain pre-owned stock. Intercept selling-curious people just seeing what options are available and arrange appointments. Adjust your advertising and marketing strategy to encourage customers to sell or craft incentives to push. Get a great messaging experience that can keep you top of mind …
Best-in-class digital retailing and customer engagement tools ensure truly integrated chat for the entire dealership website journey. Combining the power of the Darwin Digital Retailing platform with the skilled communication of ActivEngage truly takes digital retailing to the next level.”— Chris Grimes, Chief Strategy & Success Officer at Darwin Automotive ISELIN, NEW JERSEY, UNITED STATES, May 26, 2021 /EINPresswire.com/ — …
We work hard to earn our reputation. Satisfied clients across the nation have used our live chat software to drive conversions, cultivate leads, and solve customer service requests. But it’s also gratifying to have an endorsement by Digital.com, a leading independent reviewer covering tech tools designed for small businesses. We made the top of their list for best live chat …
ActivEngage Staff and Partners: As we continue to deal with the effects of the coronavirus and working remotely, I feel that how we identify ourselves and have defined our commitment to our people and our customers is indeed being tested. Our company was designed from the ground up to be a remotely managed human service and resource. Our goal is …
These are unprecedented times. We all wake each day and hope for a new status or even a new reality. There is so much that has changed, and we long for the day that things start to change back to something that we can relate to as “normal”. Every day is difficult, with immense stress and challenges that none of …
These are extraordinary times. I wake up every morning to what seems to be a completely new world. There is no roadmap to determine how to operate, but everyday work is still being done. People and teams are helping each other, in both simple and monumental ways. It is all heroic. That is what I use to keep me going. …
Thank you very much for entrusting your customer-facing communication to ActivEngage. We take this responsibility very seriously, making sure that we deliver detailed and quality conversations to your customers each day. Many of you are closely monitoring the Coronavirus (COVID-19), and the state of its impact on our country and businesses. At ActivEngage, we’re monitoring it closely as well. Because …
