We work hard to earn our reputation. Satisfied clients across the nation have used our live chat software to drive conversions, cultivate leads, and solve customer service requests. But it's also gratifying to have an endorsement by Digital.com, a leading independent reviewer covering tech tools designed for small businesses. We made the top of their list for best live chat software, and for good reason.
More Than Just Customer Service
ActivEngage doesn't merely allow your dealership to answer questions and offer customer support--it puts powerful lead conversion tools in the palm of your hand. Literally, because we also offer full mobile integration so you can take the conversation into the lot and answer specific customer questions. We're the only live chat designed specifically for car dealerships, so our staff knows exactly how to meet your needs.
With the ability to read questions before the customer hits "send", you can answer the request even faster, earning your client's goodwill. You can pick up right where you left off with easy-to-follow chat histories that won't leave you feeling confused. We integrate with Messenger, allowing you to convert leads from your Facebook presence and manage it all within one easy-to-use platform.
Managed Messages: Live Chat for Car Dealers
Our staff is trained for the complexities of the auto industry. From parts, sales, and service to scheduling regular maintenance, we know how to please your customers and help you grow your business.
When you choose our managed messaging, our 24/7 chat support goes to work for you. We handle customer messages when you're away from the desk so that you don't lose leads when your building is closed.
All of our Customer Engagement Experts (CEEs) undergo extensive pre-hire screening, detailed onboarding, and ongoing training to keep them at the top of the game.
That’s just scratching the surface of what the ActivEngage platform can do, but you get the gist. Messenger conversations can be a considerable lead driver for your dealership; you just need to know what to look for.
All of these features and more led Digital.com to list us among the top live chat tools for small businesses. We get results and drive conversions so that you can finish more sales with less effort.
Don't let interested browsers leave your site without being engaged. Offer them a direct and immediate connection to a real, live person. Don't let clueless chatbots drive your customers away, or allow automatic responses to kill sales momentum. Utilize a dynamic and constantly updated proprietary software run by people who understand your business as well as you do.