Google business profile without chat

Google Business Profile (GBP) Chat is Going Away. Now What?

Written By AE Staff

In a significant move impacting businesses worldwide, Google announced the discontinuation of its Business Profile Call History and Chat features on July 31, 2024. This has left many businesses scrambling to fully understand how this will impact their company and customers and find alternatives to maintain engagement and support. Here are the important dates you need to be aware of: …

Car Guy Coffee Podcast Panel at Kain 2024

Carol Marshall and Eric Schlesinger Brew Solutions on the Car Guy Coffee Podcast at Kain 2024

Written By Carol Marshall

Lou Ramirez: What’s going on car guys and car gals, it’s Lou Ramirez, the car guy , Fred Lennartz: and it’s Fred Lennartz, sub prime hero, Lou Ramirez: And we are having even more fun keeping you some of these double shots coming on the car guy coffee podcast at the Kain 2024. clients and friends event here in lovely …

Young man happy to chat with an ActivEngage agent online

Effective Automotive Chat Solutions Enhance Customer Experiences

Written By AE Staff

First Impressions Matter. Many auto consumers initially interact with a dealership through chat tools, making it crucial for these tools to offer high-quality engagements. A poorly managed chat can lead to missed opportunities and lost sales. If your current automotive chat solution struggles with engagement or conversion, it might be time to explore new options. Choosing the Right Chat Solution …

Digital native young generation z consumers

Engaging Digital Native Consumers: Essential Strategies for Automotive Dealerships

Written By AE Staff

Who are Digital Natives? The term “digital native” is often used to describe individuals who have grown up immersed in technology, typically Millennials and Generation Z—also known as Zoomers. This group is not only tech-savvy but also wields significant economic influence, with a combined purchasing power exceeding $3 trillion. Understand Digital Natives’ Shopping Preferences Digital natives exhibit unique purchasing behaviors, …

Atul Patel talks with Carol Marshall and Eric Schlesinger at KAIN 2024

Atul Patel from Orbee Interviews Carol Marshall and Eric Schlesinger at Kain 2024

Written By Carol Marshall

Atul Patel:  Hey, everybody, thanks for joining Atul Patel here, co founder and CEO of Orbee. I’m with Carol and Eric from ActivEngage. Thanks for joining me where we’re at the Kain 2024 event. It’s always fun to get together around this. I feel like it’s a balance of vendor networking, which is exactly what we’re doing here with integration …

Sharon Kitzman and Eric Schlesinger talk on Dominion DMS VUE Points

Sharon Kitzman Interviews Eric Schlesinger on the VUE Points Podcast

Written By AE Staff

Sharon Kitzman:  Hello and welcome to VUE Points. Dominion DMS’s video podcast series where we highlight our vendor partners. I’m Sharon Kitzman. I’m president of Dominion DMS. And today I’m speaking to Eric Schlesinger. He is the Chief Revenue Officer for ActivEngage. Eric, it’s been a month, almost to the day, since the last time we chatted about the industry …

David Kain interviews Eric Schlesinger on CBT News Kain & Company

David Kain Interviews Eric Schlesinger on Kain & Company / CBT News

Written By AE Staff

David Kane: Hello, and welcome to CBT news. My name is David Kane, I’m president of Kane automotive and this is Kain & Company. We are now proud to say that we are streaming on Roku, Apple TV and mobile devices. So you can watch us most anytime. Today I have a special guest, who’s a longtime friend of mine, …

Carol Marshall and Jason Harris at NADA 2024

Walk N Talk at NADA 2024 with Jason Harris and Carol Marshall

Written By Carol Marshall

 Jason Harris:  Hey, hey, hey, what’s going on podcast nation it’s Jason Harris here and thank you for joining me on another episode of the walk and talk at NADA 2024. Today I have Carol with ActivEngage. Carol, thank you for taking the time to come chat with me. Carol Marshall:  It is my pleasure. I love walking. Jason Harris:  …

customers can be ready to buy a car now with the right incentives and customer experience

Are Shoppers in the Market to Buy a Car Now?

Written By Ted Rubin

Do shoppers need a car now? Like, right now? Sure, people WANT cars now; but are they able to buy a car now? Buying a car these days can be quite an investment. Perhaps more so than usual. Especially a new car. According to Kelly Blue Book: “The average new car in America sold for $48,763 in February (2023)…” The …