Below you'll find a list of all posts that have been categorized as “Industry News & Updates”
“Stop wasting so much time on leads that won’t close!” Sound familiar? If you’ve ever screamed internally when you watch your BDC repeatedly follow up with crappy leads, it’s because you know that the quality of your leads determines the quality of your showroom traffic—and if this month’s sales quota will be met. With today’s shoppers visiting less than 2 …
Exciting news here at ActivEngage! We’ve integrated with 700Credit finance tools to offer car dealers even better leads from live chat. The new online finance tools in our digital communications suite will change the game for the automotive industry. Here’s why: The Power of Finance Conversations in Chat Your customers are NOT satisfied with the tedious car buying process at …
We’re proud to announce that ActivEngage, Inc. and CDK Global have joined forces to launch Concierge Chat, an exclusive digital messaging tool built directly into CDK Next Gen websites. CDK dealer customers will be able to leverage ActivEngage’s highly-trained, centrally-managed chat team to engage and convert more shoppers on the new, mobile-driven CDK platform. Some of the exclusive features in …
June 12, 2017 (Orlando, FL) – ActivEngage, Inc., the most trusted brand in automotive live chat, is proud to announce a new service scheduling integration with DealerSocket, the automotive retail industry’s leading integrated technology platform. Under the new partnership, DealerSocket customers will now be able to leverage ActivEngage’s expertly-trained chat team to convert conversations into service appointments. Participating dealers will …
It’s spring season, and that means there’s no better place in the US to have an automotive conference than sunny Florida! Luckily for all of us in the industry, Digital Dealer 22 is coming up this April 11-13th in Tampa. If for some bizarre reason you’re on the fence about attending DD22, allow us to tip the scales a bit …
We’re proud to announce that ActivEngage has won a 2017 Automotive Website Award in the Website Merchandising category. This year’s Automotive Website Awards took place during NADA, one of the largest automotive events of the year, January 28th. The way consumers use technology to shop for cars is constantly evolving. As a result, the tools car dealers need to connect …
Happy New Year! For many months, we’ve been hard at work, looking for ways to transform digital communications between businesses and the customers they serve. And we’re proud to finally let the cat out of the bag and announce a series of new ActivEngage chat features that will help dealerships enhance and deepen conversations with consumers. New Year, New ActivEngage …
OEM Leverages Chat to Create Instant Connections with Online Shoppers Orlando, FL. December 2016—ActivEngage, Inc., the most trusted brand in automotive live chat, announced today that it is now the exclusive provider of live chat services for Mazda Canada Inc. Today’s car shoppers expect the highest level of service and information from Mazda Canada. In order to meet these expectations, …
The role of the car salesperson is changing. While back in the day, shoppers would learn about car models at the dealership’s physical showroom, thanks to the Internet, they now often arrive at your lot fully equipped with a competitive overview of the vehicle they want. The way people buy cars is evolving, and so are their expectations toward the …
