[Press Release] Darwin Automotive Now Offers Auto Dealers Guided Digital Retailing with ActivEngage Chat Integration

[Press Release] Darwin Automotive Now Offers Auto Dealers Guided Digital Retailing with ActivEngage Chat Integration

Written By AE Staff

Best-in-class digital retailing and customer engagement tools ensure truly integrated chat for the entire dealership website journey. Combining the power of the Darwin Digital Retailing platform with the skilled communication of ActivEngage truly takes digital retailing to the next level.”— Chris Grimes, Chief Strategy & Success Officer at Darwin Automotive ISELIN, NEW JERSEY, UNITED STATES, May 26, 2021 /EINPresswire.com/ — …

How Cox Automotive’s New Buyer Segments and DataWise™ Can Help Improve Your Sales Process

How Cox Automotive’s New Buyer Segments and DataWiseâ„¢ Can Help Improve Your Sales Process

Written By AE Staff

In response to the Covid-19 pandemic, Cox Automotive conducted a study that analyzed the types of customers looking to buy vehicles. The study identified five car buyer segments or personas, each with unique characteristics. When dealers better understand these demographics, they can use the information in tandem with DataWise to shorten the path to the sale and greatly enhance the …

What’s Your Chat Follow-Up Process?

What is Conversational Commerce?

Written By AE Staff

Advertising doesn’t work like it used to, and reaching customers takes more than a flashy commercial. Millennials, particularly, are highly resistant to ads, having grown up in a digital environment. You’ll have to work for their attention if you want them to make purchases at your dealership.  Consumers want connection, and they seek out brands committed to their needs. Customer …

10 Social Media Strategies for Car Dealerships

11 Automotive Social Media Marketing Strategies

Written By AE Staff

This blog was updated on 3/21/2024 Are you thinking about your automotive social media marketing efforts? In 2021, nearly 63% of the entire world’s population actively used social media for almost 2.5 hours a day. This statistic is simply staggering, and there is something pretty invaluable for those in the automotive industry to infer from this: Those people drive cars. …

7 Car Dealership Advertising Ideas

7 Car Dealership Advertising Ideas

Written By AE Staff

Okay, so you know you need to put out car ads, but you’re not sure where to put your efforts. Maybe you’ve run a few campaigns with minimal success. Maybe worse, you dumped a respectable amount of money into a car ad platform that returned nothing but a few wishy-washy leads. Dealership marketing isn’t easy, but you’re not alone! If …

Dissecting Review Responses – How to Respond to Reviews Properly

How to Respond to Reviews in Automotive Reputation Management

Written By AE Staff

Now that almost every business has an online presence, getting online reviews is a normal part of everyday life. Still, it can be challenging to know the best way to respond to customer feedback. And with automotive reputation, unfortunately, being historically mediocre, you’ll likely run into a few difficult customers when you have increased review quantity. There’s always a temptation …

New Social Advantage Ad Options!

NEW! Social Advantage 2.0: Better Facebook Ads for Car Dealerships

Written By AE Staff

ActivEngage has become a digital engagement leader by helping auto dealers connect with their customers through multi-channel messaging options. We stay committed to helping our clients make the most of their time and resources, so we’re always working in the background to ensure that everything is running smoothly. From managed messaging to integrated add-ons, upsells, and other features, ActivEngage never …

Digital.com Announces ActivEngage Among Best Live Chat Software of 2020

Digital.com Announces ActivEngage Among Best Live Chat Software of 2020

Written By AE Staff

We work hard to earn our reputation. Satisfied clients across the nation have used our live chat software to drive conversions, cultivate leads, and solve customer service requests. But it’s also gratifying to have an endorsement by Digital.com, a leading independent reviewer covering tech tools designed for small businesses. We made the top of their list for best live chat …