Auto inventory ads on social media

How to Run Effective Automotive Facebook Ads for Dealerships

Written By AE Staff

Are Facebook Inventory Ads Stealing Your Customers? 2019 is the year of social media, and more importantly, the year of Facebook. You and I both know your customers are always on social media, so why aren’t you taking advantage of promoting your inventory right into their News Feed? ActivEngages’ newest feature, Social Advantage, does just that. With this latest implementation, …

dealership live chat rescue feature

Does Your Dealership Live Chat Team Need Rescuing?

Written By Carol Marshall

You know that dealership live chat feature vendors are raving about? The one where you can ride in on a horse and shining armor to ‘save the day’? Yes, that one — the live chat feature that allows you to take over your provider’s conversation. It’s absolutely terrible. Rescuing your live chat provider is ridiculous. Here are three reasons why …

Setting appointments increases the value of internet leads

The Competitive Advantage of Internet Leads with Appointments

Written By Ted Rubin

Internet leads from consumers who schedule and keep an appointment have a closing rate of almost 50%. Meanwhile, traditional ups typically close at 20%, says a recent study by PLADOOGLE, LLC. The study also found that if dealers go above and beyond by having the vehicle cleaned and make the shopper feel special during their showroom appointment, the closing ratio …

Facebook Messenger Ads with ActivEngage

How to Use Facebook Messenger Ads with ActivEngage

Written By AE Staff

Since the inevitable death of organic social reach, dealers’ opportunity to reach and engage Facebook’s 2 billion users rests on paid advertising. Now that it takes a little more effort to promote your dealership on Facebook, those dealers who DO advertise will rise to the top. You can be one of them. If you’re familiar with Facebook Advertising, you know …

Google Click-to-Message: Your Secret Weapon for Mobile Ads

Written By AE Staff

You may have heard that Google launched Google Business Profile Chat, a new feature that allows you to chat directly with customers on Google Search. But did you know you can also leverage today’s most popular form of communication for Google Ads, too? That’s right, thanks to the Google Click-to-Message ad extension, you can start SMS text conversations that will …

How to Add Chat to Google My Business

Written By AE Staff

As you know, text messaging and SMS is quickly becoming the preferred communication method for car shoppers engaging with businesses. In fact, a recent Google study shows that car buyers no longer prefer to call the dealership, send emails, or fill out a form. Instead, today’s shoppers are increasingly turning to live chat and text to connect with your dealership …

Automotive Digital Marketing: Live Chat Helps During Slowing Car Sales

How to Make the Most of Automotive Live Chat in a Slowing Economy [PODCAST]

Written By Ted Rubin

You’ve invested a significant amount of time and money into optimizing your car dealership’s digital marketing strategy. Then, you’re told you have to make budget cuts because consumers aren’t buying cars like they were in 2016. What should you do? Well, maybe it’s easier to start with what you shouldn’t do. ActivEngage CEO on Live Chat During Slowing Car Sales …

ActivEngage live chat and the Art of the Online Pitch

The Art of the Pitch: How Live Chat Gets More Runs for Your Dealership

Written By Eric Schlesinger

“There are 3 types of baseball players: those who make it happen, those who watch it happen, and those who wonder what happens.”-Tommy LasordaFormer pitcher, coach, and MLB manager After a historical World Series last year where the Chicago Cubs took home their first win in 108 years, we are set to kick off a new MLB season on Monday, …

SMS texting at the dealership

3 Ways to Jumpstart Text Conversations with Your Dealership

Written By Eric Schlesinger

Unless you’ve been living under a rock for the last decade, you’ve noticed that just about everyone has a smartphone in their hand nowadays. In fact, over 2.8 billion people use the Internet from their smartphones. But even with the promise of a miniature computer in our pockets 24/7, it’s surprising that more dealerships aren’t leveraging the full potential of …