car dealership employees holidays

Avoid Post-Holiday Blues and Boost Employee Morale

Written By Carol Marshall

I hate to be the one to say it, but (once again) the holidays are practically over. The excitement of gift-giving and receiving dies down, and we forget about the famous annual ball-drop. As you go back to your daily routine, it’s important not to lose momentum. Leverage the holiday atmosphere to kick off the new year on the right foot! …

4 Reasons Why Shoppers Love Using Live Chat

Written By Eric Schlesinger

Automotive marketing as we know it has changed. The Internet now forces dealerships to have an online presence and build relationships with consumers in the digital world. Why? Because the modern shopper expects it. Consumer research is no longer solely accessible via phone calls and drive-bys. Now, your prospective customers are looking for information on your website — and using …

Emotional intelligence sells more cars

Emotion + Information = Expert Selling

Written By Eric Schlesinger

They say people buy with their emotions. However, what actually happens is a mix between influential information and emotional cues. MarketingProfs provides some great insight about the different degrees of emotion and logic in the buying process. In this article, they discuss how the beginning and aftermarket stages of the buying cycle are the most emotionally-driven; once shoppers get closer …

Make dealership holidays more merry

5 Ways to Spread Holiday Cheer to Your Dealership’s Employees

Written By Carol Marshall

It’s the most wonderful time of the year — but it can also be the most hectic as your dealership plans for the next. These long days at work can make your staff feel like it’s not quite the holidays. But you can change this dreary feeling, and shuffle in some holiday spirit at your dealership! Here are 5 easy …

how to use geofencing in chat

How to Use Geofencing with Live Chat

Written By AE Staff

The Internet allows you to have a global street corner for your dealership’s Digital Storefront, but sometimes it’s wise (and profitable) to send certain messages to your local shoppers ONLY, and in order to do that – you need to use Geofencing. What is Geofencing? Geofencing is a popular customer targeting technology that uses GPS location. It gives you the …