Below you'll find a list of all posts that have been categorized as “Automotive Digital Retailing”
We’re proud to announce that ActivEngage, Inc. and CDK Global have joined forces to launch Concierge Chat, an exclusive digital messaging tool built directly into CDK Next Gen websites. CDK dealer customers will be able to leverage ActivEngage’s highly-trained, centrally-managed chat team to engage and convert more shoppers on the new, mobile-driven CDK platform. Some of the exclusive features in …
“There are 3 types of baseball players: those who make it happen, those who watch it happen, and those who wonder what happens.”-Tommy LasordaFormer pitcher, coach, and MLB manager After a historical World Series last year where the Chicago Cubs took home their first win in 108 years, we are set to kick off a new MLB season on Monday, …
“You don’t have to swing hard to hit a home run. If you got the timing, it’ll go.” – Yogi Berra Three American League MVP awards, 10 championships, and 15 All-Star Games — Yogi Berra is arguably one of the best catchers in MLB history and knew a thing or two about the importance of timing. It got me thinking …
In the Age of Information Overload, infographics are here to help us “boil it all down.” They’re visually appealing and can be an excellent way to get information quickly! If you don’t have time to read a bunch of text, these automotive infographics get right to the point. In order to help you stay up-to-date on consumer trends efficiently, ActivEngage …
Once upon a time, in the Land of Aluminum, Steel, and Rubber, there lived a team of Salespeople working at R-U-SERIOUS Dealer. These Salespeople, it is believed, had a rare gift for multitasking. Every day, they would tackle many different tasks – from taking and making phone calls, emailing prospects, making walk-around videos, attending to customers on the lot, and …
Dealers, your online customers want to communicate with you in real-time. Having live chat services is the best way to connect with them, build your reputation, and get more leads all at once! But in order to do this, you need to be one with live chat (or at least let go of some preconceived ideas). Today’s post is about …
The conversations your sales team has with your customers often dictate whether they’ll purchase or not. That’s why having a sales team trained in customer service is so important. Your standards should be the same for your live chat team. But how are their conversations even remotely similar? Live Chat Team vs. Sales Team The Greeting As the saying goes, …
