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7 Ways Live Chat Can Fail and How to Prevent Them

Written By AE Staff

Live chat isn’t always as easy as adding code to your website and watching the leads come into your CRM. If you don’t have the correct processes and practices in place before you start, there’s a very likely chance that your live chat service could fail. And terrible chat can be catastrophic to your dealership.

7 Ways to Avoid Live Chat Fails

In order to help you prevent live chat disaster, we put together our most recent eBook,


In this eBook, you’ll learn all about the 7 ways live chat may be poorly implemented and used improperly. To name a few:

  • Not understanding the modern shopper’s mindset
  • Not managing your chat team

You’ll also learn all of the ways to avoid these common pitfalls in order to ensure your own live chat success!

Do you want to ensure your dealership is prepared to succeed with live chat as an important part of your automotive marketing strategy?

If so, then please follow this link to your FREE eBook Download!


Ready to discover how ActivEngage helps your dealership succeed?