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Enhanced Service Scheduling

Maximize Your Service Opportunities with an Award-Winning Team

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ActivEngage agent books service appointment in chat conversation
Agent booking appointment on scheduling interface

Schedule Customers for Service
With Ease

Retaining customers is just as important as selling vehicles to them initially. With Service Scheduling, ActivEngage handles scheduling accurate appointments that are sent directly to your dealership’s service scheduling platform. We integrate with XTime, Dealersocket, and TimeHighway.com.

Stay on Top of Your Game

ActivEngage’s top industry professionals are trained to handle online conversations with your customers, listening to their concerns, needs, and inquiries to determine what type of appointment they need. They are even trained to upsell and often lift repair orders by 30%.
Messaging team icon
Have a top industry- trained team handle your customers
Accurate customer information
More accurate appointments for your service department
DMS integration
Appointments sent straight to your DMS
Happy customer
Experience higher rates of customer retention
Customer schedules appointment directly inside a chat conversation
Appointment booking interface

Connected to Your DMS for Seamless Data Transferring

Nothing frustrates shoppers more than booking an appointment online only to discover there’s no record of it at the dealership. ActivEngage service appointments are connected to your DMS, which eliminates overbooking, time conflicts, appointments set outside of your operating hours, and of course, the dreaded missing appointment.

Fill More Service Bays With ActivEngage Concierge Appointments

As service customers continue to migrate online to schedule appointments, it’s crucial to capitalize on the opportunity to earn their business. ActivEngage sets you up for success by motivating online customers to drive to your service bays.

15%

Increase in show rate

$60

Increase per RO

 

15%

Increase in show rate

$60

Increase per RO

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Fully-integrated with Premier Scheduling Partners

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Want to learn more about how ActivEngage can enhance YOUR service scheduling?

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eBook  |  Free Resource

The Repair Order For Your Dealership's Fixed Ops Strategy

Learn how to position your service department online to increase engagements, appointments, and dealership revenue.
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