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Digital Retailing

Expand Your Digital Retailing Capabilities With ActivEngage’s Messaging Integrations.

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ActivEngage’s Integrated Messaging Redefines Digital Retailing for Dealerships.

Studies show that 82% of online shoppers require the option to engage with a real human while using complex technology. Our signature Guide By Side™ assistance offers friendly, responsive and knowledgeable human support when and where shoppers need it most.
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Hire a trustworthy, human team

ActivEngage’s quality standards extend to the people we hire. Our CEEs have service industry backgrounds, are required to pass typing, grammar & personality tests and must complete a thorough 3-week training.
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Build loyalty through personal connections

People remember great experiences. Entrust your brand loyalty with the team who perfected the art of meaningful human connections and create more lasting relationships, today!
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Modal ActivEngage chat bubble
Modal ActivEngage chat bubble
Convert more shoppers and deliver a smarter digital retailing solution with people-powered chat. Being able to answer customer questions live during the purchase process can become a deal-maker for car shoppers to buy on the spot. With Modal Chat, powered by ActivEngage, customers can get assistance throughout the checkout process, making it even easier for them to complete their car order online.
End to end digital retail

End-to-End Digital Retail

Increase sales conversions

Increase Sales Conversions

people-powered chat

People-Powered Chat


CDK Connected Store


CDK Connected Store

ActivEngage agent shares inventory results with consumer
ActivEngage agent shares inventory results with consumer
Maximize the power of your digital showroom by guiding shoppers through crucial stages in the buying process with CDK Connected Store, powered by ActivEngage. From browsing inventory to precise quoting and lending, ActivEngage brings world-class messaging to the CDK retailing process, making for unmatched experience.
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Behavioral Technology - Tailored Initial Messaging

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Inventory Sharing

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Audience intent - Rich Shopper Data


Darwin Automotive


Darwin Automotive

ActivEngage agent having conversation about financing
Online conversation confirming payment terms
There is a lot you can do with accurate payments, incentives, and offers, and it’s the basis for Darwin Automotive’s Digital Retailing and F&I services. ActivEngage brings award-winning engagement services to the platform, which was built from the ground up to integrate with the DMS for accurate online desking.
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Predictive and Automated F&I Sales Tools

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Tailored Presentation for Every Individual Customer

Complete transaction online

100% Completed Transaction Online for Cash Deals


Roadster Express


Roadster Express

Online conversation confirming payment terms
Online conversation confirming payment terms
Optimize your online engagement, in-store efficiency, and customer satisfaction with a single streamlined service. Through a combination of online services and in-store tools, Roadster with ActivEngage empowers your team to guide more qualified buyers through the retailing process, impress in the showroom, and build deals with ease while improving communication throughout.
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Omnichannel Retailing (Online and In-Store)

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Highly Efficient Retailing Process

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Increased Customer Satisfaction Scores

Don't see your digital retailing provider above?

Let us know what provider you would like ActivEngage to integrate with!

eBook  |  Free Resource

4 Major Customer Experience Trends to Watch Out for in 2021

Is your dealership prepared for the near future of car buying? Don't be left behind as the industry shifts heavily towards omnichannel marketing, digital retailing, new customer service standards, and more.
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