ActivEngage’s Integrated MessagingDigital Retailing for Dealerships.
Studies show that 82% of online shoppers require the option to engage with a real human while using complex technology. Our signature Guide By Side™ assistance offers friendly, responsive and knowledgeable human support when and where shoppers need it most.
Hire a trustworthy, human team
ActivEngage’s quality standards extend to the people we hire. Our CEEs have service industry backgrounds, are required to pass typing, grammar & personality tests and must complete a thorough 3-week training.
Build loyalty through personal connections
People remember great experiences. Entrust your brand loyalty with the team who perfected the art of meaningful human connections and create more lasting relationships, today!
Convert more shoppers and deliver a smarter digital retailing solution with people-powered chat. Being able to answer customer questions live during the purchase process can become a deal-maker for car shoppers to buy on the spot. With Modal Chat, powered by ActivEngage, customers can get assistance throughout the checkout process, making it even easier for them to complete their car order online.
End-to-End Digital Retail
Increase Sales Conversions
CDK Connected Store
CDK Connected Store
Maximize the power of your digital showroom by guiding shoppers through crucial stages in the buying process with CDK Connected Store, powered by ActivEngage. From browsing inventory to precise quoting and lending, ActivEngage brings world-class messaging to the CDK retailing process, making for unmatched experience.
There is a lot you can do with accurate payments, incentives, and offers, and it’s the basis for Darwin Automotive’s Digital Retailing and F&I services. ActivEngage brings award-winning engagement services to the platform, which was built from the ground up to integrate with the DMS for accurate online desking.
Predictive and Automated F&I Sales Tools
Tailored Presentation for Every Individual Customer
100% Completed Transaction Online for Cash Deals
Optimize your online engagement, in-store efficiency, and customer satisfaction with a single streamlined service. Through a combination of online services and in-store tools, Roadster with ActivEngage empowers your team to guide more qualified buyers through the retailing process, impress in the showroom, and build deals with ease while improving communication throughout.
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eBook | Free Resource
4 Major Customer Experience Trends to Watch Out for in 2021
Is your dealership prepared for the near future of car buying? Don't be left behind as the industry shifts heavily towards omnichannel marketing, digital retailing, new customer service standards, and more.
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