Guided Retailing

Mirror your in-store car buying process online with ActivEngage’s flexible retailing tools.

Get a Demo

Guided Retailing

Mirror your in-store car buying process online with ActivEngage’s flexible retailing tools.

Get a Demo

Make Digital Retailing Convenient & Customer-Centric with ActivEngage.

Car buyers want to spend less time waiting at the dealership and more time enjoying their new vehicle. Evolve your retailing process with ActivEngage’s guided retailing solutions. From tools that drive shoppers further down the sales funnel to true end-to-end online retailing, we build our products to fit the needs of both your dealership and its customers.

Make Digital Retailing Convenient & Customer-Centric with ActivEngage.

Car buyers want to spend less time waiting at the dealership and more time enjoying their new vehicle. Evolve your retailing process with ActivEngage’s guided retailing solutions. From tools that drive shoppers further down the sales funnel to true end-to-end online retailing, we build our products to fit the needs of both your dealership and its customers.

Guided Conversations

Buying a car involves complex steps that can overwhelm and intimidate your online shopper. That’s why, a personal interaction makes this process far more effective. As our dedicated agents work alongside your shopper, they instill confidence through the entire process from financing to trade valuation and more with powerful tools at their disposal.

LEARN MORE ABOUT OUR MESSAGING TEAM

Managed Retailing

Dedicated, fully-integrated, and always-on. ActivEngage’s award-winning managed service revolutionizes the online retailing process by bringing performance and personality to an otherwise robotic process. Building a deal is easier and more convenient as our team works alongside your shoppers — and the handoff to your store is always seamless.

Always-on, dedicated teams

Collaborative retailing process

Instant assistance at every step

Reassuring retailing experience

Managed Retailing

Dedicated, fully-integrated, and always-on. ActivEngage’s award-winning managed service revolutionizes the online retailing process by bringing performance and personality to an otherwise robotic process. Building a deal is easier and more convenient as our team works alongside your shoppers — and the handoff to your store is always seamless.

Always-on, dedicated teams

Collaborative retailing process

Instant assistance at every step

Reassuring retailing experience

Co-Managed Retailing

Give your shoppers the pleasure of working with someone to build a deal anytime, anywhere, regardless of your dealership’s normal operating hours. With ActivEngage’s Co-Managed service, you can staff your guided retailing solution 24/7 with members of your team when they’re available, and with ActivEngage’s award-winning team when they’re not.

24/7 Availability

Seamless operation between teams

Flexibility for dealership needs

Co-Managed Retailing

Give your shoppers the pleasure of working with someone to build a deal anytime, anywhere, regardless of your dealership’s normal operating hours. With ActivEngage’s Co-Managed service, you can staff your guided retailing solution 24/7 with members of your team when they’re available, and with ActivEngage’s award-winning team when they’re not.

24/7 Availability

Seamless operation between teams

Flexibility for dealership needs

QualiFi

Now more than ever, car buyers are looking for an effortless, smooth purchasing experience from your dealership. With QualiFi soft credit pulls, you can get ahead of the in-store visit by knowing your shoppers’ auto trade line information, current car payment, live FICO scores, and more.

LEARN MORE ABOUT QUALIFI

Put Customers in the Right Vehicle, Right Away

Empower your team to close more sales faster by providing them with information on the shopper’s buying power upfront. That way, your staff can prioritize sales opportunities, manage shopper expectations, and deliver more personal customer experience at the store.

Put Customers in the Right Vehicle, Right Away

Empower your team to close more sales faster by providing them with information on the shopper’s buying power upfront. That way, your staff can prioritize sales opportunities, manage shopper expectations, and deliver more personal customer experience at the store.

Prescreen Shoppers Across Digital Channels

QualiFi works inside the ActivEngage platform, which means that your team (or ours) can pull soft credit wherever your customers engage. Whether it's on your website via chat, on-the-go via text, or on Marketplace via Messenger, your ActivEngage leads are highly-qualified.

Prescreen Shoppers Across Digital Channels

QualiFi works inside the ActivEngage platform, which means that your team (or ours) can pull soft credit wherever your customers engage. Whether it's on your website via chat, on-the-go via text, or on Marketplace via Messenger, your ActivEngage leads are highly-qualified.

TradeUp

Make it easy and reliable for your dealership’s online shoppers to value their trades, vastly increase form completion, and maximize your store’s control over values using TradeUp range-based appraisals.

LEARN MORE ABOUT TRADEUP

Maximize Completion with Our Motivational Trade Tool

Increase visits to your dealership from serious buyers with TradeUp, an intuitive trade tool with the highest average completion rate in the industry. Our easy-to-use interface and lightning fast results gives your shoppers accurate and exciting feedback on their trades in just a few clicks.

Maximize Completion with Our Motivational Trade Tool

Increase visits to your dealership from serious buyers with TradeUp, an intuitive trade tool with the highest average completion rate in the industry. Our easy-to-use interface and lightning fast results gives your shoppers accurate and exciting feedback on their trades in just a few clicks.

Let Your Dealership Choose the Range

Enjoy the flexibility that comes with sharing trade ranges as opposed to a landed price, the power to more easily manage your shopper’s expectations, and the freedom to build a better deal. TradeUp ensures online trade valuations are always a win-win.

Let Your Dealership Choose the Range

Enjoy the flexibility that comes with sharing trade ranges as opposed to a landed price, giving you the power to more easily manage your shopper’s expectations and the freedom to build a better deal.

Partner Integrations

Gain all of the industry’s most innovative tools through ActivEngage’s extensive partner integrations. With platforms designed from the ground up to serve penny-perfect pricing for shoppers, your online retailing solution will be the talk of the town.

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CDK Connected Store

Maximize the power of your digital showroom by guiding shoppers through crucial stages in the buying process with CDK Connected Store, powered by ActivEngage.

Behavioral technology - tailored initial messaging

Inventory sharing

Audience intent - rich shopper data

Connected Store - fully-integrated ActivEngage chat

CDK Connected Store

Maximize the power of your digital showroom by guiding shoppers through crucial stages in the buying process with CDK Connected Store, powered by ActivEngage.

Behavioral technology - tailored initial messaging

Inventory sharing

Audience intent - rich shopper data

Connected Store - fully-integrated ActivEngage chat

Our Premier Retailing Partners

Interested in becoming an ActivEngage partner?
Let's talk!

FREE RESOURCE

The Buyer's Guide to Managed Chat

Not all managed chat service is created equal. Whether you're starting from scratch or looking to upgrade to a better quality service, there are a few key considerations to look out for. This eBook outlines everything you need to know!

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FREE RESOURCE

The Buyer's Guide to Managed Chat

Not all managed chat service is created equal. Whether you're starting from scratch or looking to upgrade to a better quality service, there are a few key considerations to look out for. This eBook outlines everything you need to know!

Get this FREE eBook Now