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Digital Retailing

Expand Your Digital Retailing Capabilities With ActivEngage’s Messaging Integrations.

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ActivEngage’s Integrated Messaging Redefines Digital Retailing for Dealerships.

Studies show that 82% of online shoppers require the option to engage with a real human while using complex technology. Our signature Guide By Side™ assistance offers friendly, responsive and knowledgeable human support when and where shoppers need it most.
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Hire a trustworthy, human team

ActivEngage’s quality standards extend to the people we hire. Our CEEs have service industry backgrounds, are required to pass typing, grammar & personality tests and must complete a thorough 3-week training.
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Build loyalty through personal connections

People remember great experiences. Entrust your brand loyalty with the team who perfected the art of meaningful human connections and create more lasting relationships, today!
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Accelerate My Deal

Accelerate My Deal

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Accelerate My Deal UI

ActivEngage brings the human communication element to Cox's digital retailing platform with our unique integration on Accelerate My Deal and And, seamlessly carry conversations over from one Cox platform to another without losing the connection between the agent and customer.

End to end digital retail

Threaded Conversations Across Cox Automotive Services

Increase sales conversions

Increase Sales Conversions

people-powered chat

People-Powered Chat

Shop Click Drive

Shop Click Drive

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Shop Click Drive UI

With Shop Click Drive, powered by ActivEngage, customers can get assistance throughout the checkout process, making it even easier for them to complete their car order online.

GM integration

GM Dealerchat Software Integration

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Smooth Online Prequalification Process


Move More Customers Further Down Funnel

Darwin Automotive

Darwin Automotive

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Online conversation confirming payment terms
There is a lot you can do with accurate payments, incentives, and offers, and it’s the basis for Darwin Automotive’s Digital Retailing and F&I services. ActivEngage brings award-winning engagement services to the platform, which was built from the ground up to integrate with the DMS for accurate online desking.
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Predictive and Automated F&I Sales Tools

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Tailored Presentation for Every Individual Customer

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100% Completed Transaction Online for Cash Deals

Roadster Express

Roadster Express

Online conversation confirming payment terms
Online conversation confirming payment terms
Optimize your online engagement, in-store efficiency, and customer satisfaction with a single streamlined service. Through a combination of online services and in-store tools, Roadster with ActivEngage empowers your team to guide more qualified buyers through the retailing process, impress in the showroom, and build deals with ease while improving communication throughout.
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Omnichannel Retailing (Online and In-Store)

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Highly Efficient Retailing Process

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Increased Customer Satisfaction Scores

eBook  |  Free Resource

4 Major Customer Experience Trends to Watch Out for in 2021

Is your dealership prepared for the near future of car buying? Don't be left behind as the industry shifts heavily towards omnichannel marketing, digital retailing, new customer service standards, and more.
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