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Happy woman chatting with dealership from home

[WEBINAR] Getting Personal During Social Distancing with DealerSocket

Did you miss our webinar with DealerSocket hosted by our very own, Carol Marshall, and Cavan Robinson of DealerSocket? These industry experts discuss […]

Revolve online retailing tool with guide-by-side assistance for car dealers

3 Ways Revolve is Transforming Automotive Digital Retailing

Consumers are used to having everything at their fingertips, from ordering household items to food delivery. Now, with digital retailing, purchasing a car […]

Busy modern businesspeople

How to Connect With Shoppers Digitally as Social Distancing Becomes Common Practice

The automotive industry is facing uncertain times, as COVID-19’s effects on business remain unclear.  The nation continues to practice social distancing as a […]

ActivEngage COVID-19 Response Message

Committed to Our Customers During COVID-19

Thank you very much for entrusting your customer-facing communication to ActivEngage.  We take this responsibility very seriously, making sure that we deliver detailed […]

Human interaction should complement technology

Virtual Reality – Digital Retailing

Increasingly, major national companies are promoting the fact that they have humans, personable beings, answering customer inquiries. Yet, in the automotive industry, the […]

Want More Quality Leads? Start Talking About Finance in Chat

“Stop wasting so much time on leads that won’t close!” Sound familiar? If you’ve ever screamed internally when you watch your BDC repeatedly […]

ActivEngage-CDK-Global-Launch-Concierge-Chat

ActivEngage and CDK Global Launch Concierge Chat on Next Gen Websites

We’re proud to announce that ActivEngage, Inc. and CDK Global have joined forces to launch Concierge Chat, an exclusive digital messaging tool built […]

ActivEngage live chat and the Art of the Online Pitch

The Art of the Pitch: How Live Chat Gets More Runs for Your Dealership

“There are 3 types of baseball players: those who make it happen, those who watch it happen, and those who wonder what happens.” […]

dealership-websites-and-baseball

How Timing Can Affect These 3 Elements on Your Dealership Website

“You don’t have to swing hard to hit a home run. If you got the timing, it’ll go.” – Yogi Berra Three American […]

automotive infographics

3 Automotive Infographics You Need to See

In the Age of Information Overload, infographics are here to help us “boil it all down.” They’re visually appealing and can be an […]

Dissatisfied-online-shoppers

The Unfortunate Story of Neggy Lected, an Online Car Shopper

Once upon a time, in the Land of Aluminum, Steel, and Rubber, there lived a team of Salespeople working at R-U-SERIOUS Dealer. These […]

Lessons in Live Chat from The Karate Kid

Dealers, your online customers want to communicate with you in real-time. Having live chat services is the best way to connect with them, […]

is your live chat team that different from your sales team?

Your Sales & Live Chat Teams Are Not That Different

The conversations your sales team has with your customers often dictate whether they’ll purchase or not. That’s why having a sales team trained […]