Are These Excuses Keeping You From Test Chatting Live Chat Vendors?

Are These Excuses Keeping You From Test Chatting Live Chat Vendors?

Written By AE Staff

“My dog ate my homework.”For anyone who went through the United States’ public school system since the 1970s, this should be a very familiar excuse. And it may very well be the same excuse some dealers use to avoid doing their homework of test chatting their prospective chat providers before they buy a chat solution. Avoid these top 3 excuses …

4 Phrases Your Online Shoppers DON’T Want to Hear

4 Phrases Your Online Shoppers DON’T Want to Hear

Written By AE Staff

Have you ever sat down at a restaurant, decided what you wanted to eat, and then as soon as the waiter comes by to take your order he tells you that the restaurant ran out of the main ingredient in your favorite dish on the menu? Strike one. You expected them to have the food they advertise. You’re not happy, …

Changes in Retail Result in 316% Growth for ActivEngage

Changes in Retail Result in 316% Growth for ActivEngage

Written By AE Staff

August 20, 2014 (Orlando, FL)  — ActivEngage, Inc., the most trusted brand in live chat, continues to have exceptional growth, ranking #1363 on Inc. Magazine’s eighth annual Inc. 500|5000, an exclusive list of the fastest-growing private companies in the nation. The list represents a comprehensive look at the most important segment of the economy—America’s independent entrepreneurs. This year’s list of …

The Unfortunate Story of Neggy Lected, an Online Car Shopper

The Unfortunate Story of Neggy Lected, an Online Car Shopper

Written By AE Staff

Once upon a time, in the Land of Aluminum, Steel, and Rubber, there lived a team of Salespeople working at R-U-SERIOUS Dealer. These Salespeople, it is believed, had a rare gift for multitasking. Every day, they would tackle many different tasks – from taking and making phone calls, emailing prospects, making walk-around videos, attending to customers on the lot, and …

Lessons in Live Chat from The Karate Kid

Lessons in Live Chat from The Karate Kid

Written By Ted Rubin

Dealers, your online customers want to communicate with you in real-time. Having live chat services is the best way to connect with them, build your reputation, and get more leads all at once! But in order to do this, you need to be one with live chat (or at least let go of some preconceived ideas). Today’s post is about …