Jaguar Land Rover Paramus
"On average, we receive 5-10 live chats per day. These conversations convert to anywhere between 3 and 5 appointments. The amount of detail the ActivEngage team goes into during chat conversations is far superior to anything I have experienced before."
-Garth Brown, General Manager
Partner Since 2017
Sloane Automotive Group
"ActivEngage works extensively with our dealership to ensure they give our customers the kind of service they’d expect to receive at our stores. Also, the chat reps do an exceptional job of not only answering shoppers’ questions quickly and guiding them through my website but also engaging them enough to want to visit our physical location."
-David Sloane, Owner
Partner Since 2014
"The information that the chatters get from our shoppers is a fantastic help in closing the sale! We’ve had a significant increase in our visit-to-lead conversions and have a 15% closing ratio on the chat leads. The attention to detail the chat team has is superb."
-Susan Eway, Business Development Manager
Partner Since 2013
"I'm very impressed by how efficient ActivEngage is. They easily generate customer information for us, email address, phone number, full name, and interested vehicle. They do a fantastic job of chatting, which let's our sales people focus on what they do best—selling."
-Ryan Pesin, VP of Marketing Technology
Partner Since 2011
"We're not only using live chat for vehicle sales, but also parts, service, finance, really all dealership profit centers. People can be really impatient and live chat gives them instant gratification. Not all site visitors use the chat, but many of them do and the ones who do have the highest conversion rates. It's like a gold mine. The service paid for itself in the first month. ActivEngage is a top notch company with a five star level of service, speed and courtesy. I would put them at the top of the list for all vendors we have at the dealership."
-Russell Blackstone, e-Commerce Director
Partner Since 2008