Attract, engage, and convert more shoppers with people-powered messaging solutions for car dealerships.

Attract, engage, and convert more shoppers with people-powered messaging solutions for car dealerships.

Streamline communication across all channels and departments to enhance every area of the customer experience.

Let's Talk!
  • Dealership conversation example where customer asks if agent is a human
  • Dealership conversation example where ActivEngage agent showed empathy
  • Dealership conversation example where ActivEngage agent assists in a trade

Could your online customer experience be costing you cold hard cash?

We’ll never stop believing that great people are what make a business grow and succeed. That’s why our omnichannel managed messaging services only utilize real people who bring their personal touch and human experience to each and every conversation.
With empathy and humanity, we achieve what A.I. and Bots can’t — a dynamic, genuine connection. The result is industry-leading conversion and more deals closed for you, our valued clients.
Learn more about our managed messaging
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Messaging Enhancements & Engagement Products

Get the most out of your online interactions with these additional tools.
DataWise Magic Wand Icon

DataWise Analytics

Supercharge your leads with unprecedented customer data. DataWise gives you visions of customer behavior and additional insight to shorten the buying process.
Learn More
Guided Retailing Key Icon

Guided Retailing

We connect with various digital retail platforms to provide people-powered guided assistance through complex buying processes, reducing drop-offs and boosting sales.
Learn More
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Service Scheduling

Concierge service appointments set by our CEEs average a 15% show rate lift and a $60 RO increase. So, let your service team concentrate on the onsite work, and we’ll handle the rest.
Learn More
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Soft Credit Pulls

Streamline your processes with QualiFi soft credit pulls that prime your sales team with customer finance details like FICO Scores and auto trade line information.
Learn More
ActivTarget Bullseye Icon

Targeted Incentives

Pop-ups aren’t perfect, but we perfected the pop-up. Our lead-generating tool, ActivTarget, uses behavioral data to ensure your offers reach the right people at the right time.
Learn More
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Reputation Management

AcceleRater helps you stay on top of feedback, enhances your rating across third-party sites, and gives your car dealership the reputation it deserves. (We can even manage it for you!)
Learn More

“Partnering with ActivEngage was a no-brainer for us. Their impeccable results, customer service, and long-standing presence in the industry back my confidence 100%.”

Jeff Clark

President, Social Dealer

“Partnering with ActivEngage was a no-brainer for us. Their impeccable results, customer service, and long-standing presence in the industry back my confidence 100%.”

Jeff Clark

President, Social Dealer

 
ActivEngage agents working together to handle online conversations

Backed by over 100 years of accumulated automotive expertise.

See how our teams help yours.
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Backed by over 100 years of automotive expertise.

See how our teams help yours.
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ActivEngage Leadership Icon

Leadership

We understand what you need because we’ve been there, too. Our C-level executives have a combined century of automotive and dealership experience.
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Development

We’ve got the resources of a large company, but the agility of a start-up. Our software is built in-house and ever-evolving to meet the needs of the industry.
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Training

ActivEngage does what we do best because of our stellar training team. They ensure that every conversation is handled with empathy and potential sales are never overlooked.
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Engagement

The backbone of our services are our Customer Engagement Experts. They create meaningful connections with shoppers while closing the gap to the sale and providing exceptional service.
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Support

Our world-class client experience and support teams are at your service and are dedicating to answering your questions and making sure you’re at peak performance.
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Our Partners and Certified Programs

Happy customer chatting with dealership via ActivEngage
  • Automotive OEM co-op program logos

    OEM Co-Ops

  • Dealer group logos

    Dealer Group Partners

  • Auto industry partner logos

    Auto Industry Partners

  • Automotive OEM co-op program logos

    OEM Co-Ops

  • Dealer group logos

    Dealer Group Partners

  • Auto industry partner logos

    Auto Industry Partners

Happy customer chatting with dealership via ActivEngage

“Knowing our customers are in trustworthy hands and are being given the most up-to-date information is a great feeling.”

Emily Gatlin

Marketing Director, Berger Chevrolet

“Knowing our customers are in trustworthy hands and are being given the most up-to-date information is a great feeling.”

Emily Gatlin

Marketing Director, Berger Chevrolet

Learn More About ActivEngage with a Live Demo!

Learn More About ActivEngage with a Live Demo!

Additional Resources

"It is the obvious which is so difficult to see most of the time. People say, 'It's as plain as Read More
A colleague recently mentioned going to an old-fashion diner and having her order taken on an iPad. As contrary as Read More
May 2, 2014 (Orlando, FL) -- ActivEngage, Inc., the most trusted brand in automotive live chat, was recently voted as Read More
"Chat is chat." That’s the argument we hear from dealers all of the time, often used to  justify their decision Read More
Murphy’s law states, “Anything that can go wrong -- will go wrong.” Therefore, severe weather happens, and when it does, Read More
November 18, 2013 (Orlando, FL) -- ActivEngage, Inc., the most trusted brand in automotive live chat, continues to show exceptional Read More
October 15, 2013 (Orlando, FL) -- ActivEngage, Inc., the most trusted brand in automotive live chat, was recently honored by Read More
ORLANDO, Fla.- On Thursday, December 6th, ActivEngage received the first ever Inc. Magazine Hire Power Award. ActivEngage CEO, Todd Smith, was Read More