Follow-up Best Practices

Advertising doesn’t work like it used to, and reaching customers takes more than a flashy commercial. Millennials, particularly, are highly Read More
Dealer marketing has gotten a lot harder in the post-pandemic world. People have adjusted their spending priorities and changed where Read More
In 2021, nearly 54% of the entire world’s population actively uses social media for almost 2.5 hours a day. If Read More
Okay, so you know you need to put out car ads, but you’re not sure where to put your efforts. Read More
Now that almost every business has a digital presence, getting online reviews is a normal part of everyday life. Still, Read More
It’s not good enough to close the ticket when the chat ends. Your follow-up methods can have a significant impact Read More
Video Transcription Oh, hi! I'm Randy, the director of messaging operations here at ActivEngage. Q: What does "quality" mean at Read More
Thank you very much for entrusting your customer-facing communication to ActivEngage.  We take this responsibility very seriously, making sure that Read More