3  Ways to Jumpstart Text Conversations with Your Dealership

3 Ways to Jumpstart Text Conversations with Your Dealership

Written By AE Staff

Unless you’ve been living under a rock for the last decade, you’ve noticed that just about everyone has a smartphone in their hand nowadays. In fact, over 2.8 billion people use the Internet from their smartphones. But even with the promise of a miniature computer in our pockets 24/7, it’s surprising that more dealerships aren’t leveraging the full potential of …

Increase Leads & Test Drives in the Slowest Months for Car Sales

Increase Leads & Test Drives in the Slowest Months for Car Sales

Written By AE Staff

Albert Einstein once said, “Life is like riding a bicycle. To keep your balance, you must keep moving.” It makes sense; try and stop pedaling and see how long you stay up! For people who do sales for a living (and more specifically, those who sell cars), the principle is very similar. Auto dealers are always looking for leads, trying …

ActivEngage Recognized as One of America’s Fastest Growing Companies in the Inc. 5000 List for 4th Consecutive Year

ActivEngage Recognized as One of America’s Fastest Growing Companies in the Inc. 5000 List for 4th Consecutive Year

Written By AE Staff

August 25, 2015 (Maitland, FL) —ActivEngage Inc., the most trusted brand in live chat, is proud to once again rank in the 34th annual Inc. 5000 list of America’s fastest-growing private companies for the year 2015. The list represents a comprehensive look at the most important segment of the Economy – America’s independent entrepreneurs. This marks the fourth consecutive year …

ActivEngage Receives Highest Rating for Live Chat in the 2015 Dealers’ Choice Awards

ActivEngage Receives Highest Rating for Live Chat in the 2015 Dealers’ Choice Awards

Written By AE Staff

July 21, 2015 (Orlando, FL) — ActivEngage, the most trusted brand in automotive live chat, has been awarded the top-ranking Diamond Award for live chat in the 2015 Dealers’ Choice Awards, a national survey sponsored by Auto Dealer Monthly magazine. This is the fourth Diamond Award for ActivEngage, matching its achievement in 2014, 2013 and 2011, and the fifth time …

ActivEngage Selected as a Red Herring Top 100 North America Winner

ActivEngage Selected as a Red Herring Top 100 North America Winner

Written By AE Staff

June 17, 2015 (Orlando, FL) — Red Herring recently announced ActivEngage, the most trusted brand in live chat, as a Top 100 North America award winner for 2015. ActivEngage was awarded this honor in San Diego at the Red Herring Top 100 North America Forum after giving a presentation on how its innovative chat technology is shaping the future of …

Live Chat Helps Shoppers Secretly Research Cars at Work

Live Chat Helps Shoppers Secretly Research Cars at Work

Written By AE Staff

Let’s be honest –  your shoppers aren’t all saintly angels. Some of them are researching for their dream car during work. Actually, A LOT of them are on your website while at work. And they don’t want their boss to know! And since they aren’t going to stop, no matter what you say or do, your role is to be the …

ActivEngage Receives Third Major Automotive Award

ActivEngage Receives Third Major Automotive Award

Written By AE Staff

January 28, 2015 (Orlando, FL) — ActivEngage, Inc., the most trusted brand in live chat, received its third top ranking automotive award from 2014 when the company was voted the “Top Rated” Chat Product Award in the DrivingSales Dealer Satisfaction Awards. In addition to being the top-rated chat product, ActivEngage was also voted the #1 technology leader for live chat …

Use Live Chat to Build Rapport With Shoppers

Use Live Chat to Build Rapport With Shoppers

Written By AE Staff

People buy from businesses they like, trust, and know—which is a big reason why establishing rapport is so important in the sales process, both on the showroom floor and on your dealership’s website. Qualified Sales Leads Start with Rapport The number one reason live chat will fail at your dealership is that of a lack of a quality conversation. Building …

4 Reasons Why Shoppers Love Using Live Chat

4 Reasons Why Shoppers Love Using Live Chat

Written By AE Staff

Automotive marketing as we know it has changed. The Internet now forces dealerships to have an online presence and build relationships with consumers in the digital world. Why? Because the modern shopper expects it. Consumer research is no longer solely accessible via phone calls and drive-bys. Now, your prospective customers are looking for information on your website — and using …