January 28, 2015 (Orlando, FL) — ActivEngage, Inc., the most trusted brand in live chat, received its third top ranking automotive award from 2014 when the company was voted the “Top Rated” Chat Product Award in the DrivingSales Dealer Satisfaction Awards.
In addition to being the top-rated chat product, ActivEngage was also voted the #1 technology leader for live chat by a dealer panel in Dealer Marketing Magazine’s 2014 Leadership Awards, as well as voted the top-ranking Diamond provider for live chat for the third time.
“2014 was a great year for us. We developed and launched never-before-seen technologies such as our web-based chat technology with the ability to pre-read a consumer’s response and mobile picture-taking capabilities, all of which greatly enhance the consumer’s online experience with dealerships, automotive groups, and manufacturers,” commented Todd Smith, CEO of ActivEngage. “Consumers expect and appreciate the quality of conversation they have with dealerships utilizing our expertly trained chat team and innovative chat technology. Therefore, our customers consistently see the value in our services. You can expect to see many more unique offerings from us in 2015.”
Since 2007, ActivEngage has provided the most trusted automotive live chat solution and professionally managed chat service to dealerships, automotive groups and manufacturers around the world. With our web-based live chat software, dealerships can build relationships with their online customers and provide a concierge-level of customer service which was once only available over the phone. ActivEngage also employs professional Virtual Sales Assistants in their Orlando and Las Vegas offices who are expertly trained to answer inquiries and generate additional sales opportunities on behalf of the dealership.ActivEngage has ranked on the Inc. 500|5000 list of fastest growing American companies for the past three years, ranked on Deloitte’s 2013 and 2014 Technology Fast 500 list, and received the first ever Inc. Hire Power Award for the creation of American jobs.