Your insider resource for the latest in auto industry news, insights, innovations, and more! ActivEngage Insights Article Conversational Commerce Needs Good ConversationCustomer service has been an important aspect of business for, well, forever! Communicating with customers on a human level is a foundational part of a good sales nurturing process. Striking up a friendship, and having organic conversations in a …
ATLANTA, March 4, 2022 /PRNewswire/ — Cox Automotive and ActivEngage announced today that they have entered an exclusive partnership that will streamline communications between Cox Automotive brands and customers, personalize the car buying experience, and increase overall sales for dealers. The ActivEngage products are now available through Cox Automotive Digital Retailing brands, including Dealer.com, Autotrader, Kelley Blue Book, and VinSolutions. …
Your insider resource for the latest in auto industry news, insights, innovations, and more! ActivEngage Insights Article How to Attract Car Shoppers This Tax SeasonTax season. A boon to some, a bother to others. But as a car dealer, you most likely look at tax season as an opportunity to engage prospective car buyers who now have a little extra …
Your insider resource for the latest in auto industry news, insights, innovations, and more! ActivEngage Insights Article How to Reassure Customers in an Inventory ShortageIn this digital age, your dealership’s website is your front door. The internet has afforded shoppers the luxury of access to your business on multiple levels. So much so, that they may never even need to …
Does your dealership need the power of automotive SEO? With car dealerships seemingly on every corner, you’ve got to make sure you’re leaning into every competitive advantage. This includes making sure your car dealership’s offerings are highly visible and being found by the right people in your communities. Attracting customers looking for the services car dealerships offer is a must, …
In this blog you will: Read about how prevalent digital retailing is in the modern market. See how car shoppers expect the ease and convenience of digital retailing when shopping for a vehicle. Learn how you can leverage digital retailing tools for your dealership, and how ActivEngage can help you accomplish that. It’s pretty hard to imagine life without the …
The year is 1999. The internet is young and still figuring out what it wants to be. E-Commerce is on the cusp of exploding, and a new age of digital retailing has been ushered in. And with it: The Online Review. Back then, the roster of retail entities which allowed online reviews were small (Amazon and eBay were among them …
Best-in-class digital retailing and customer engagement tools ensure truly integrated chat for the entire dealership website journey. Combining the power of the Darwin Digital Retailing platform with the skilled communication of ActivEngage truly takes digital retailing to the next level.”— Chris Grimes, Chief Strategy & Success Officer at Darwin Automotive ISELIN, NEW JERSEY, UNITED STATES, May 26, 2021 /EINPresswire.com/ — …
In response to the Covid-19 pandemic, Cox Automotive conducted a study that analyzed the types of customers looking to buy vehicles. The study identified five car buyer segments or personas, each with unique characteristics. When dealers better understand these demographics, they can use the information in tandem with DataWise to shorten the path to the sale and greatly enhance the …
