ActivEngage-CDK-Global-Launch-Concierge-Chat

ActivEngage and CDK Global Launch Concierge Chat on Next Gen Websites

Written By AE Staff

We’re proud to announce that ActivEngage, Inc. and CDK Global have joined forces to launch Concierge Chat, an exclusive digital messaging tool built directly into CDK Next Gen websites. CDK dealer customers will be able to leverage ActivEngage’s highly-trained, centrally-managed chat team to engage and convert more shoppers on the new, mobile-driven CDK platform. Some of the exclusive features in …

How to Add Chat to Google My Business

Written By AE Staff

As you know, text messaging and SMS is quickly becoming the preferred communication method for car shoppers engaging with businesses. In fact, a recent Google study shows that car buyers no longer prefer to call the dealership, send emails, or fill out a form. Instead, today’s shoppers are increasingly turning to live chat and text to connect with your dealership …