Conversations that Convert—Winner Chevrolet's Success with Live Messaging Read Case Study
Below you'll find a list of all posts that have been tagged as “Thought Leadership”
Why Conversations—not Leads—Are the Real Game-Changer in Automotive Retail In this high-impact episode, ActivEngage CEO Ted Rubin joins automotive retail strategist Brian Pasch to challenge the outdated obsession with lead generation. Instead, Rubin makes the case for a more powerful approach: real human connection through meaningful, live conversations. If your dealership is stuck in the “more leads = more sales” …
The Human Advantage in Car Sales—And Why Ted Rubin Won’t Let It Die “Real Conversations Still Sell Cars” In this episode, Car Dealership Guy’s Yossi Levi sits down with Ted Rubin, CEO of ActivEngage, to discuss why real human connection still drives the most meaningful results in automotive retail. As many dealerships rush to adopt AI tools, Ted issues a …
In this must-hear episode of Dealer Talk with Jen Suzuki, ActivEngage CEO Ted Rubin joins the conversation to challenge the status quo of dealership messaging and reveal how real-time, human-led engagement is driving higher conversions, more revenue, and better customer experiences. From the showroom to the service lane, Rubin explains why dealership messaging can no longer be treated as an …
The Secret to Building Teams That Stick — with Carol Marshall on ASOTU In this high-energy episode of the ASOTU podcast, our own Carol Marshall, COO of ActivEngage, pulls back the curtain on what it really takes to build a team that delivers world-class customer experiences to supercharge your dealership. Spoiler: it’s not just résumés and interviews—it’s attitude, authenticity, and …
AI is a powerful tool, but the human element is still key to great customer experiences. In this episode of Auto Collabs, our CEO, Ted Rubin, dives deep into the role of AI in automotive retail. They discuss why AI is a game-changer in dealership operations—but when it comes to building trust and connection, there’s no substitute for the human …
Revolutionizing Automotive Conversations: Insights from Carol Marshall of ActivEngage In a compelling episode of Auto Collabs, Paul J. Daly, Kyle Mountsier, and Michael Cirillo welcomed Carol Marshall, a key leader at ActivEngage, to discuss the future of automotive retail. The conversation spotlighted ActivEngage’s commitment to blending cutting-edge AI technology with live interaction to create meaningful customer experiences. Key Highlights Human-Centric …
ActivEngage Agents Build Trust and Drive Results for Car Dealerships In this episode of Behind the Bubble in our Fully-Engaged series, we sit down with Camilla Richards, Senior Manager of Training and Quality at ActivEngage. With 13 years of experience, Camilla shares her journey from joining the company as an automotive live chat agent to senior manager of training and …
In this episode of Behind the Bubble in our Fully-Engaged series, we take you behind the scenes of ActivEngage’s human-powered automotive chat operations. This series highlights what makes our unscripted approach unique—fostering authentic, meaningful conversations that drive results for our automotive dealer partners. This episode features Randy, our Director of Messaging Operations, sharing his 11.5-year journey with ActivEngage. Starting as …
In this episode of Dealer Talk with Jen Suzuki, she is joined by Bill Reidy, VP of Sales at ActivEngage, and Carol Marshall, COO of ActivEngage, as they dive into the evolving landscape of digital customer engagement in the automotive industry. In this segment, they discuss how automotive consumer expectations have shifted over time, with car buyers now seeking seamless, …
ActivEngage Live Messaging Service is very real, provides 100% people-powered conversations, and delivers some seriously high-conversion results for your dealership.
