Conversations that Convert—Winner Chevrolet's Success with Live Messaging Read Case Study
In this episode of Behind the Bubble in our Fully-Engaged series, we take you behind the scenes of ActivEngage’s human-powered automotive chat operations. This series highlights what makes our unscripted approach unique—fostering authentic, meaningful conversations that drive results for our automotive dealer partners. This episode features Randy, our Director of Messaging Operations, sharing his 11.5-year journey with ActivEngage. Starting as …
In this episode of Dealer Talk with Jen Suzuki, she is joined by Bill Reidy, VP of Sales at ActivEngage, and Carol Marshall, COO of ActivEngage, as they dive into the evolving landscape of digital customer engagement in the automotive industry. In this segment, they discuss how automotive consumer expectations have shifted over time, with car buyers now seeking seamless, …
The journey of automotive shoppers begins online. In today’s digital-first landscape, your dealership’s website is often the first interaction a potential customer has with your brand. Whether they arrive by a third-party link, organically, or from an OEM, your website becomes the starting point for their buying process. But with only 2% to 3% of visitors converting, how can you …
In a significant move impacting businesses worldwide, Google announced the discontinuation of its Business Profile Call History and Chat features on July 31, 2024. This has left many businesses scrambling to fully understand how this will impact their company and customers and find alternatives to maintain engagement and support. Here are the important dates you need to be aware of: …
First Impressions Matter. Many auto consumers initially interact with a dealership through chat tools, making it crucial for these tools to offer high-quality engagements. A poorly managed chat can lead to missed opportunities and lost sales. If your current automotive chat solution struggles with engagement or conversion, it might be time to explore new options. Choosing the Right Chat Solution …
Who are Digital Natives? The term “digital native” is often used to describe individuals who have grown up immersed in technology, typically Millennials and Generation Z—also known as Zoomers. This group is not only tech-savvy but also wields significant economic influence, with a combined purchasing power exceeding $3 trillion. Understand Digital Natives’ Shopping Preferences Digital natives exhibit unique purchasing behaviors, …
Sharon Kitzman:Â Hello and welcome to VUE Points. Dominion DMS’s video podcast series where we highlight our vendor partners. I’m Sharon Kitzman. I’m president of Dominion DMS. And today I’m speaking to Eric Schlesinger. He is the Chief Revenue Officer for ActivEngage. Eric, it’s been a month, almost to the day, since the last time we chatted about the industry …
David Kane: Hello, and welcome to CBT news. My name is David Kane, I’m president of Kane automotive and this is Kain & Company. We are now proud to say that we are streaming on Roku, Apple TV and mobile devices. So you can watch us most anytime. Today I have a special guest, who’s a longtime friend of mine, …
The automotive conference. A vast hall of carpet, curtains, and creative booths conveying car-related commerce. This is undoubtedly the image that appears when we think of an automotive conference (your Digital Dealers, your NADAs), and there is nothing wrong with that! The format is conducive to learning on the go, getting information on new products and processes, and networking with …
ActivEngage Live Messaging Service is very real, provides 100% people-powered conversations, and delivers some seriously high-conversion results for your dealership.
