Digital Retailing
Expand Your Digital Retailing Capabilities With ActivEngage’s Messaging Integrations.
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ActivEngage’s Integrated Messaging Redefines Digital Retailing for Dealerships.
Studies show that 82% of online shoppers require the option to engage with a real human while using complex technology. Our signature Guide By Side™ assistance offers friendly, responsive and knowledgeable human support when and where shoppers need it most.
Hire a trustworthy, human team
ActivEngage’s quality standards extend to the people we hire. Our CEEs have service industry backgrounds, are required to pass typing, grammar & personality tests and must complete a thorough 3-week training.
Build loyalty through personal connections
People remember great experiences. Entrust your brand loyalty with the team who perfected the art of meaningful human connections and create more lasting relationships, today!
ActivEngage brings the human communication element to Cox's digital retailing platform with our unique integration on Accelerate My Deal and Dealer.com. And, seamlessly carry conversations over from one Cox platform to another without losing the connection between the agent and customer.
Threaded Conversations Across Cox Automotive Services
Increase Sales Conversions
People-Powered Chat
With Shop Click Drive, powered by ActivEngage, customers can get assistance throughout the checkout process, making it even easier for them to complete their car order online.
GM Dealerchat Software Integration
Smooth Online Prequalification Process
Move More Customers Further Down Funnel
There is a lot you can do with accurate payments, incentives, and offers, and it’s the basis for Darwin Automotive’s Digital Retailing and F&I services. ActivEngage brings award-winning engagement services to the platform, which was built from the ground up to integrate with the DMS for accurate online desking.
Predictive and Automated F&I Sales Tools
Tailored Presentation for Every Individual Customer
100% Completed Transaction Online for Cash Deals
Optimize your online engagement, in-store efficiency, and customer satisfaction with a single streamlined service. Through a combination of online services and in-store tools, Roadster with ActivEngage empowers your team to guide more qualified buyers through the retailing process, impress in the showroom, and build deals with ease while improving communication throughout.
Omnichannel Retailing (Online and In-Store)
Highly Efficient Retailing Process
Increased Customer Satisfaction Scores
eBook | Free Resource
4 Major Customer Experience Trends to Watch Out for in 2021
Is your dealership prepared for the near future of car buying? Don't be left behind as the industry shifts heavily towards omnichannel marketing, digital retailing, new customer service standards, and more.
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