ActivEngage Partners with Parts and Accessories Data Provider Auto Parts Kit, LLC

ORLANDO, Fla., Sept. 6, 2018 /PRNewswire/ -- ActivEngage, the premier provider of automotive live chat, today announces a new strategic partnership with Auto Parts Kit, LLC. Offering automotive parts and accessory recommendations and availability, this partnership allows ActivEngage Chat Specialists to execute auto parts and accessory searches in real-time and share them with customers inside chat conversations – all while remaining on the auto dealer's website.

"Providing auto dealers with streamlined solutions that enhance the customer experience is our top priority," said ActivEngage Co-Founder and Chief Executive Officer Todd Smith. Partnering with Auto Parts Kit adds to our dynamic in-chat services, including credit score prescreening and auto service scheduling, which makes ActivEngage the chat provider of choice for the nation's top auto dealers.

With seamless access to Auto Parts Kit's robust API integrated within the ActivEngage chat software, ActivEngage Chat Specialists can now display pricing, images and related parts to customers within chat conversations. Soon, this strategic partnership will also allow customers to purchase products within chat conversations.

"We are proud to partner with ActivEngage to offer unprecedented access to auto customers and add tremendous value to the dealership experience," said Auto Parts Kit Chief Executive Officer Adam Rouff.


About ActivEngage

ActivEngage is the premier managed messaging and customer engagement solution for car dealers, auto groups, and OEMs. Founded in 2007, ActivEngage offers solutions for every stage of the customer journey and produces unparalleled results 24/7. The success of ActivEngage lies in its highly-trained Customer Engagement Experts (CEEs) and ever-evolving, web-based software. From chat, text, and Facebook Messenger to digital retailing, reputation enhancement, behavioral offers, service scheduling, and so much more, ActivEngage is a one-stop shop for car dealers who value an elevated customer experience.

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Melissa Maxey