The Latest Auto Industry News and Live Chat Updates.

Top Ten Blogs and News for Auto Dealers: August 22 -28

Posted by Lisandra Ramos on Fri, Aug 28, 2015 @ 11:01 AM

TGIF, Auto Professionals! While you're closing some last-minute deals and finishing those repair orders, ActivEngage is here to fill you in on latest automotive news articles and interesting blogs this week.

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Topics: Top Ten Blog Posts, Auto Industry News

ActivEngage Recognized as One of America's Fastest Growing Companies in the Inc. 5000 List for 4th Consecutive Year

Posted by Lisandra Ramos on Thu, Aug 27, 2015 @ 11:30 AM

August 25, 2015 (Maitland, FL) —ActivEngage Inc., the most trusted brand in live chat, is proud to once again rank in the 34th annual Inc. 5000 list of America’s fastest-growing private companies for the year 2015. The list represents a comprehensive look at the most important segment of the Economy – America’s independent entrepreneurs.

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Topics: ActivEngage Accolades

Top Ten Blogs and News for Auto Dealers: August 15 - 21

Posted by Lisandra Ramos on Fri, Aug 21, 2015 @ 10:30 AM

Hey there, Auto Professionals -- it’s Friday! That means your friends at ActivEngage have some great news stories and blogs to share to help you stay abreast of all the latest happenings in the automotive industry.

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Topics: Top Ten Blog Posts, Auto Industry News

"Video Chat" is Not Chat

Posted by Rebecca Kon on Wed, Aug 19, 2015 @ 09:54 AM


I don’t often like to get into arguments about semantics, but I think this one cannot be ignored. There’s a term out there that chat providers are using, and they are using it incorrectly. What’s the term they are using? It’s “Video Chat”.
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Topics: live chat for car dealers

Top Ten Blogs and News for Auto Dealers: August 8 - 14

Posted by Lisandra Ramos on Fri, Aug 14, 2015 @ 04:11 PM

Happy Friday, Auto Professionals -- It’s that time again for some automotive brain food!

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Topics: Top Ten Blog Posts, Auto Industry News

4 Key Skills Your Dealership's Self-Managed Live Chat Team Should Have

Posted by Lisandra Ramos on Thu, Aug 13, 2015 @ 05:30 PM

At ActivEngage, it’s no secret that we’re strong advocates of quality live chat conversations. And we know our managed chat team does it best. But, if you are considering investing in a self-managed chat solution for your dealership, you’ll need to ensure your own team is prepared to start building lasting relationships with online shoppers.

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Topics: live chat for car dealers

Top Ten Blogs and News for Auto Dealers: August 1 - 7

Posted by Lisandra Ramos on Fri, Aug 07, 2015 @ 10:00 AM

Happy Friday, Auto Professionals! Each week, ActivEngage puts together a list of trending auto news and blog stories to help you stay up to speed on what’s happening in the industry. We want you to be prepared for any changes, and to help you find the best possible ways to make your business better than ever.

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Topics: Top Ten Blog Posts, Auto Industry News

3 Costly Problems of Video Chat

Posted by Rebecca Kon on Wed, Aug 05, 2015 @ 05:06 PM

You know what really sucks? When businesses do something that they somehow believe will be helpful or beneficial for the customer, but because of poor execution or simply not being thoughtful about what they are doing, the impact is damaging and derogatory. Even though it was likely unintentional, this is exactly what recently happened to me. And I have to say, I have never been so offended.    

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Topics: live chat for car dealers

Top Ten Blogs and News for Auto Dealers: July 25 - 31

Posted by Lisandra Ramos on Fri, Jul 31, 2015 @ 03:38 PM

Hey there, Auto Dealers! How was your week? If you were swamped and had little-to-no free time to check out what’s going on in the industry lately, don’t fret. We’ve got your back! As always, ActivEngage brings you a weekly dose of the top 10 most interesting auto news stories and blogs from around the Web.

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Topics: Top Ten Blog Posts, Auto Industry News

Top Ten Blogs and News for Auto Dealers: July 18 - 24

Posted by Lisandra Ramos on Fri, Jul 24, 2015 @ 12:27 PM

TGIF, Auto Professionals! While you're closing some last-minute sales, ActivEngage is here to fill you in on everything worth reading about in the auto industry this week.

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Topics: Top Ten Blog Posts, Auto Industry News