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Changes in Retail Result in 316% Growth for ActivEngage

  
  
  
ActivEngage's 2014 Inc 5000 Ranking

August 20, 2014 (Orlando, FL)  -- ActivEngage, Inc., the most trusted brand in live chat, continues to have exceptional growth, ranking #1363 on Inc. Magazine’s eighth annual Inc. 500|5000, an exclusive list of the fastest-growing private companies in the nation.

The list represents a comprehensive look at the most important segment of the economy—America’s independent entrepreneurs. This year’s list of companies had an average growth of over 516 percent and collectively helped create over 46,000 American jobs.

“We are honored to be ranked among some of the most innovative companies in the nation for the third year in a row,” says Todd Smith, CEO and co-founder of ActivEngage. “Our continued growth is a result of two distinct evolutions taking place in retail. One, consumers now desire to use live chat as a shopping tool to help them make decisions before purchasing. And two, businesses are more careful to select a chat provider that has quality conversations with their online shoppers, provides innovative chat technology, and ultimately increases their bottom line.

This is the third consecutive year that ActivEngage has ranked on Inc. Magazine’s prestigious list of fastest-growing private companies. The company was recently voted the technology leader for live chat and ranked #53 on Deloitte’s Technology Fast 500 list of fastest growing tech companies.





Make Millennials Want Your Dealership's Social Content

  
  
  
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Last week, AutoTrader.com released a study revealing that social media hasn’t impacted millennials’ car buying process. While this may sound discouraging for dealerships, ruling out social media might not be the best option. What if your dealership’s just not doing “social” the millennial way?

The Top Ten Auto News Stories of the Week: August 9 - 15

  
  
  

Haven’t had time to catch up on this week’s automotive news? At Activengage, we’ve got you covered! We monitor industry trends, current events, and the auto dealer community every week to bring you the top ten blogs and stories from around the globe.

The Unfortunate Story of Neggy Lected, an Online Car Shopper

  
  
  
Your dealership needs a dedicated chat team

Once upon a time, in the Land of Aluminum, Steel, and Rubber, there lived a team of Salespeople working at R-U-SERIOUS Dealer. These Salespeople, it is believed, had a rare gift for multi-tasking. 

Robin Williams Taught Us Car Dealers Many Things

  
  
  
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As the world reacted to the loss of a phenomenal actor, Robin Williams, I searched through my movie collection to see how many of his I had. Sadly, I only found Aladdin and Hook clearly from my childhood as they are still on VHS - those aren’t even the best ones!! I am sure Netflix will see a nice a bump in the viewings of the 102 films Williams starred in this month.

A Tactful Approach to Your Dealership’s Online Reviews

  
  
  
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How can your dealership keep customers happy? By knowing what they like and dislike about your services - and improving on it. Feedback is one of the most important customer service tools available to dealers, and customers are usually more than willing to give reviews for free. But reviews, especially online ones, should be handled with care because they can go wrong FAST.

The Top Ten Auto News Stories of the Week: August 2 - 8

  
  
  
Top 10 blogs, auto industry news

ActivEngage loves putting together the top ten automotive blogs and news articles just for you! By reading the Top Ten each week, you can stay updated on the latest strategies in marketing and selling cars, get the details on any social media and search engine updates, find out about innovative technology, learn some great website tips, stay abreast of live chat best practices, and much MORE!

Lessons in Live Chat from The Karate Kid

  
  
  
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Dealers, your online customers want to communicate with you in real-time. Having live chat services is the best way to connect with them, build your reputation, and get more leads all at once! But in order to do this, you need to be one with live chat (or at least let go of some preconceived ideas).

The Science of Attention on Dealership Websites

  
  
  
car dealership websites

YOU

MAY

COMPLETELY

IGNORE

THIS

HUGE

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(And look at the image beside it instead).

 

Top Ten News Stories of the Week: July 26 - August 1

  
  
  
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Hey there, Auto Dealers! How was your week? If you were swamped and had little to no free time to check out what’s going on in the industry lately, don’t fret. We’ve got your back! As always, ActivEngage brings you a weekly dose of the top 10 most interesting auto news stories and blogs from around the web. This week we’ve got the scoop on a new Automotive Hall of Fame inductee, a new Yelp review feature to look out for, and how your dealership’s team can overcome shopper distrust. Check them out!

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