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Use Covert Operations on Your Dealership's Website to Increase Conversion

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Agent, you’ve been recruited on a mission to activate your dealership’s website and convert more browsers into buyers. There are three immediate tasks you must complete in order to do so. There’s no time to waste.

1. The Bait

When your dealership’s website opens on a browser, what is the first thing customers see? They SHOULD be seeing the answers to these three questions right off the bat:

The Top Ten Auto News Stories of the Week: September 5 - 12

ActivEngage's Top Ten Blog Posts

ActivEngage brings you the top ten automotive news stories and blogs every week so that you can stay smart about the decisions impacting your dealership and the larger automotive community. So grab your coffee, sit back, and enjoy knowing that after reading this blog, you’ll be smarter than your competitors who aren’t being proactive learners!

Nerds are Invading Live Chat...with Outstanding Customer Service

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Believe it or not, sometimes the ultimate weapon to help you deliver the best online consumer experience is...Nerd Knowledge. Yes. That’s right. Knowledge about everything nerdy.

The Top Ten Auto News Stories of the Week: August 30 - Sept 5

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TGIF, Auto Professionals! While your closing some last-minute sales, ActivEngage is here to fill you in on everything worth reading about in the auto industry this week. Get ready!

How to Evaluate Your Live Chat Provider

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You signed up with a live chat provider because you believed it would be beneficial to your dealership’s business.

The Top Ten Auto News Stories of the Week: August 23 - 29

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Happy Friday, Auto Dealers! As always, ActivEngage has the top 10 most interesting automotive articles from around the web --RIGHT HERE!

Are These Excuses Keeping You From Test Chatting Live Chat Vendors?

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“My dog ate my homework.” For anyone who went through the United States’ public school system since the 1970s, this should be a very familiar excuse. And it may very well be the same excuse some dealers use to avoid doing their homework of test chatting their prospective chat providers before they buy a chat solution.

4 Phrases Your Online Shoppers DON'T Want to Hear

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Have you ever sat down at a restaurant, looked at the menu, decided what you wanted to eat, and then as soon as the waiter comes by to take your order he tells you that the restaurant ran out of the main ingredient in your favorite dish on the menu?

The Top Ten Auto News Stories of the Week: August 16 - 22

ActivEngage Spirit Week - Prom Day

It’s been a fun week at ActivEngage! We’ve all been showing our team spirit by dressing up every day for Spirit Week!

Changes in Retail Result in 316% Growth for ActivEngage

ActivEngage's 2014 Inc 5000 Ranking

August 20, 2014 (Orlando, FL)  -- ActivEngage, Inc., the most trusted brand in live chat, continues to have exceptional growth, ranking #1363 on Inc. Magazine’s eighth annual Inc. 500|5000, an exclusive list of the fastest-growing private companies in the nation.

The list represents a comprehensive look at the most important segment of the economy—America’s independent entrepreneurs. This year’s list of companies had an average growth of over 516 percent and collectively helped create over 46,000 American jobs.

“We are honored to be ranked among some of the most innovative companies in the nation for the third year in a row,” says Todd Smith, CEO and co-founder of ActivEngage. “Our continued growth is a result of two distinct evolutions taking place in retail. One, consumers now desire to use live chat as a shopping tool to help them make decisions before purchasing. And two, businesses are more careful to select a chat provider that has quality conversations with their online shoppers, provides innovative chat technology, and ultimately increases their bottom line.

This is the third consecutive year that ActivEngage has ranked on Inc. Magazine’s prestigious list of fastest-growing private companies. The company was recently voted the technology leader for live chat and ranked #53 on Deloitte’s Technology Fast 500 list of fastest growing tech companies.

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