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The Internet has changed car shopping forever.

Since 2007, ActivEngage has provided the most trusted automotive live chat service to businesses around the world. Our mission is to lead the way in innovative technology and to inspire conversations that create powerful impressions and help build lasting relationships between our clients and the customers they serve.

With our web-based digital messaging platform, dealerships can provide a concierge level of customer service which was once only available in your showroom or over the phone.

ActivEngage also employs a professional team of Chat Specialists in its Orlando and Las Vegas offices, highly-trained to answer questions about our customers and generate additional sales opportunities on their behalf.

Our Mission.

To inspire conversations which create powerful first impressions and lasting relationships.

Our Promise.

To create dynamic conversations in every chat, build lasting relationships with every word, and provide an elite experience every time.

 

Learn More about ActivEngage's Rich History


2017

ActivEngage Launches In-Chat Service Scheduling

April 5, 2017
ActivEngage Launches In-Chat Service Scheduling

ActivEngage streamlined integrations with service-scheduling vendors to convert chat leads into service appointments, sending them directly to dealer DMSs.

2017

ActivEngage Launches Chat Queues

March 22, 2017
ActivEngage Launches Chat Queues

ActivEngage developed and released a proprietary organizational tool that routes incoming chats to the right person or team.

2017

ActivEngage Launches ActivAlerts for Managers

February 8, 2017
ActivEngage Launches ActivAlerts for Managers

ActivEngage better equipped managers to close chat and text leads with instant appointment updates from ActivAlerts.

2017

ActivEngage Wins 2017 Automotive Website Award

January 28, 2017
ActivEngage Wins 2017 Automotive Website Award

ActivEngage won an Automotive Website Award in the Website Merchandising category. The 2017 Automotive Website Awards took place during NADA, one of the largest automotive

2016

ActivEngage Wins Red Herring Global 2016 Award

November 17, 2016
ActivEngage Wins Red Herring Global 2016 Award

ActivEngage recognized as a prestigious winner in Red Herring’s Global Top 100. The Global Top 100 award highlights the most exciting privately held companies in

2016

ActivEngage Makes the Inc. 5000 Honor Roll

October 14, 2016
ActivEngage Makes the Inc. 5000 Honor Roll

ActivEngage included in Inc.’s list of fastest-growing companies in North America for the 5th year in a row.

2016

ActivEngage Integrates SMS into Google AdWords

June 16, 2016
ActivEngage Integrates SMS into Google AdWords

ActivEngage introduced its Google AdWords Integration, which makes dealerships more accessible than ever by turning Google Ads into instant conversation starters.

2016

ActivEngage Integrates with Facebook Messenger

May 11, 2016
ActivEngage Integrates with Facebook Messenger

ActivEngage released its Facebook Messenger Integration, which connects shoppers and dealers by integrating with Facebook Ads and Facebook Messenger for a seamless chat experience on

2016

ActivEngage Partners with CDK Global

January 13, 2016
ActivEngage Partners with CDK Global

ActivEngage partnered with CDK Global to provide an elite blend of dealership website solutions and chat services.

2015

ActivEngage Launches SMS Texting

November 11, 2015
ActivEngage Launches SMS Texting

ActivEngage made it more convenient for shoppers to connect with dealerships via SMS texting. Real-time communication has never been simpler in this flexible, mobile solution.

2015

ActivEngage Makes Inc. 500|5000 for 4th Year

August 27, 2015
ActivEngage Makes Inc. 500|5000 for 4th Year

ActivEngage included in Inc.’s list of fastest-growing companies in North America for the 4th year in a row.

2015

AutoNation Launches ActivEngage Managed Chat

June 30, 2015
AutoNation Launches ActivEngage Managed Chat

ActivEngage was chosen to provide managed live chat services to all of the Domestic and Import stores of AutoNation, Inc.

2015

ActivEngage is Red Herring Top 100 Winner

June 17, 2015
ActivEngage is Red Herring Top 100 Winner

ActivEngage recognized after demonstrating how its innovative chat technology is shaping the future of online retail.

2014

ActivEngage in Top 25% of Fastest Growing Tech Companies

November 18, 2014
ActivEngage in Top 25% of Fastest Growing Tech Companies

ActivEngage, Inc. was ranked #117 on Deloitte’s 2014 Technology Fast 500 list.

2014

ActivEngage is Coolest Company to Work For

June 24, 2014
ActivEngage is Coolest Company to Work For

ActivEngage was recognized by OC Tanner as one of Orlando’s Coolest Companies to Work For.

2014

ActivEngage Participates in Relay for Life

April 25, 2014
ActivEngage Participates in Relay for Life

ActivEngage raised $4,200 for Relay for Life and the American Cancer Society.

2014

ActivEngage Voted #1 Chat Tech

April 16, 2014
ActivEngage Voted #1 Chat Tech

ActivEngage voted #1 chat technology leader in 2014 Technology Leadership Awards.

2014

ActivEngage Hosts Dine & Drive Event

April 3, 2014
ActivEngage Hosts Dine & Drive Event

ActivEngage hosted their first Dine & Drive event with David Maus Toyota Scion and Louie’s Bistro.

2014

ActivEngage Introduces New Reporting Tool

April 1, 2014
ActivEngage Introduces New Reporting Tool

ActivEngage introduced a new web-based reporting dashboard.

2014

ActivEngage Launches Web-Based Software

February 4, 2014
ActivEngage Launches Web-Based Software

ActivEngage launched its new web-based chat software platform.

2014

ActivEngage Rated Top Chat Provider

January 3, 2014
ActivEngage Rated Top Chat Provider

ActivEngage awarded Top Rated Chat Provider at the 2013 DrivingSales Dealer Satisfaction Awards.

2013

ActivEngage Ranks on Top Philanthropic Companies List

November 15, 2013
ActivEngage Ranks on Top Philanthropic Companies List

ActivEngage ranked #31 on Orlando Business Journal’s 2013 list of Top Philanthropic Companies.

2013

ActivEngage Ranks on the Deloitte Tech Fast 500

November 13, 2013
ActivEngage Ranks on the Deloitte Tech Fast 500

ActivEngage ranked #54 in the 2013 Deloitte Technology Fast 500 list.

2013

ActivEngage Ranks on the Florida Fast 100

October 15, 2013
ActivEngage Ranks on the Florida Fast 100

ActivEngage recognized in the 2013 Florida Fast 100 list.

2013

ActivEngage Ranks on the Tech 200

September 2, 2013
ActivEngage Ranks on the Tech 200

ActivEngage ranked at #31 on the 2013 Tech 200 list.

2013

ActivEngage Opens Las Vegas Branch

September 2, 2013
ActivEngage Opens Las Vegas Branch

ActivEngage expanded westward and opened a Las Vegas office branch.

2013

ActivEngage Ranks on the Inc. 5000

August 21, 2013
ActivEngage Ranks on the Inc. 5000

ActivEngage ranked at #570 on the 2013 Inc. 5000 list.

2013

ActivEngage Works for Families

August 8, 2013
ActivEngage Works for Families

ActivEngage recognized as a top company for working families in Central Florida.

2013

ActivEngage’s Growth Recognized

July 1, 2013
ActivEngage’s Growth Recognized

ActivEngage recognized as the 7th fastest-growing company in Central Florida by the Orlando Business Journal.

2013

Ted Rubin Recognized by Orlando Business Journal

June 25, 2013
Ted Rubin Recognized by Orlando Business Journal

Ted Rubin announced as COO Award Winner from the Orlando Business Journal.

2013

ActivEngage Recognized by Orlando Business

June 18, 2013
ActivEngage Recognized by Orlando Business

ActivEngage awarded the Best Places to Work in Central Florida from Orlando Business.

2013

ActivEngage Participates in Relay for Life

June 5, 2013
ActivEngage Participates in Relay for Life

ActivEngage employees raised $2,600 for Relay for Life and cancer research.

2013

ActivEngage Receives Dealer’s Choice Award

April 17, 2013
ActivEngage Receives Dealer’s Choice Award

ActivEngage named Dealer’s Choice for live chat services three years in a row.

2013

ActivEngage Partners with Subaru

April 1, 2013
ActivEngage Partners with Subaru

Subaru approved ActivEngage live chat services for Co-op reimbursement.

2013

ActivEngage Sponsors TEARS Fundraiser

March 18, 2013
ActivEngage Sponsors TEARS Fundraiser

ActivEngage sponsored the TEARS 2013 wine event and raised over $27,500 for Seminole County Animal Services.

2013

ActivEngage Partners with Chrysler

January 15, 2013
ActivEngage Partners with Chrysler

ActivEngage live chat services are approved by Chrysler for Co-op reimbursement.

2012

ActivEngage Partners with Carfax

December 18, 2012
ActivEngage Partners with Carfax

ActivEngage and Carfax partnered to provide vehicle history information through live chat.

2012

ActivEngage Recognized for Creating Jobs

December 6, 2012
ActivEngage Recognized for Creating Jobs

ActivEngage recognized by Inc. Magazine with Inc. Hire Power Award for creating American jobs.

2012

ActivEngage Celebrates 5 Years

November 17, 2012
ActivEngage Celebrates 5 Years

ActivEngage celebrated 5 years in business.

2012

ActivEngage Sponsors Children in Need

September 1, 2012
ActivEngage Sponsors Children in Need

ActivEngage sponsored 12 children for the 2012-2013 school year though the Bags of Hope food care packages program.

2012

ActivEngage Becomes a ‘Company to Watch’

August 28, 2012
ActivEngage Becomes a ‘Company to Watch’

ActivEngage received the 2012 Florida Companies to Watch award.

2012

ActivEngage Ranks on Inc. 500

August 21, 2012
ActivEngage Ranks on Inc. 500

ActivEngage ranked #121 on the 2012 Inc. 500 list.

2012

ActivEngage Selected as Preferred Chat Provider

July 17, 2012
ActivEngage Selected as Preferred Chat Provider

ActivEngage selected by Strathcom Media as their preferred automotive live chat provider.

2012

ActivEngage Partners with Haystack

June 26, 2012
ActivEngage Partners with Haystack

ActivEngage partnered with Haystack Digital Marketing.

2012

ActivEngage Sponsors TEARS Fundraiser

March 2, 2012
ActivEngage Sponsors TEARS Fundraiser

ActivEngage sponsored the TEARS first annual wine tasting fundraiser to support Seminole County Animal Services.

2012

ActivEngage Partners with HookLogic

January 31, 2012
ActivEngage Partners with HookLogic

ActivEngage and HookLogic partnered to increase dealership showroom traffic.

2011

ActivInvite Launches

September 14, 2011
ActivInvite Launches

ActivEngage and LiveFaceOnWeb.com launched ActivInvite – an enhanced website engagement solution.

2011

ActivEngage Partners with General Motors

June 21, 2011
ActivEngage Partners with General Motors

ActivEngage approved by General Motors as an iMR match eligible turnkey vendor for live chat.

2011

ActivEngage Launches Mobile App

May 31, 2011
ActivEngage Launches Mobile App

ActivEngage launched a live chat mobile app to better connect dealers on-the-go.

2011

ActivEngage Partners with Audi USA

May 11, 2011
ActivEngage Partners with Audi USA

ActivEngage partnered with Audi, providing chat software for Audiusa.com and Audimobileapps.com.

2011

ActivEngage Launches ActivDashboard

February 11, 2011
ActivEngage Launches ActivDashboard

ActivEngage launched ActivDashboard, the first comprehensive dashboard for dealers.

2010

ActivEngage Assists Toyota Motor Sales

January 28, 2010
ActivEngage Assists Toyota Motor Sales

ActivEngage supported Toyota Motor Sales by providing answers to consumer recall questions.

2009

Orlando Office Opens

October 1, 2009
Orlando Office Opens

ActivEngage established its company Headquarters in Orlando.

2009

ActivEngage Launches Facebook App

September 29, 2009
ActivEngage Launches Facebook App

ActivEngage launched a Facebook application for chatting right from dealer pages.

2009

Partnership with AutoMotionTV

March 10, 2009
Partnership with AutoMotionTV

New ActivTestDrive feature added to ActivEngage offerings through partnership with AutoMotionTV.

2008

Multilingual Chat Support

November 4, 2008
Multilingual Chat Support

ActivEngage became the first and only automotive chat company to provide language translation.

2008

ActivEngage Launches Email Chat

September 8, 2008
ActivEngage Launches Email Chat

Email chat is launched as a feature of ActivEngage Chat Software.

2008

ActivEngage Launches Chat Software

June 10, 2008
ActivEngage Launches Chat Software

Chat Software offered to the dealer public in addition to Managed Chat Service.

2008

ActivEngage Partners with IMN

April 15, 2008
ActivEngage Partners with IMN

ActivEngage partnered with IMN, the leading eNewsletter provider.

2007

ActivEngage Opens for Business

November 17, 2007
ActivEngage Opens for Business

Co-founders Todd Smith and Ted Rubin incorporated ActivEngage as a Managed Chat Provider.