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The ProActive Approach to Digital Retailing

Reach and convert more car buyers during the most enjoyable phase of the purchase process. 

Learn how you can get to the sale faster.


Learn how you can get to the sale faster.




Consumer Challenges


Intimidating
Process

Too Big of a
Commitment

Complicated
Terminology

Security
Concerns

Unclear
Expectations

Previous Bad
Experience



The Problems with Passive Digital Retailing


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You cannot compare purchasing a car to ordering a new shirt on Amazon. Digital retailing for auto is a step towards convenience and improved customer experience, but only if done correctly. At first, it might make sense to present a vehicle like any other online purchase, but that's where things go wrong. 

Buying a car comes with heightened emotions, major financial decisions, and security concerns for your customers. It is unlike any other purchase, and therefore, should be handled differently.

The Problems with Passive Digital Retailing




Consumer Challenges


Intimidating
Process

Too Big of a
Commitment

Complicated
Terminology

Security
Concerns

Unclear
Expectations

Previous Bad
Experience


Image

You cannot compare purchasing a car to ordering a new shirt on Amazon. Digital retailing for auto is a step towards convenience and improved customer experience, but only if done correctly. At first, it might make sense to present a vehicle like any other online purchase, but that's where things go wrong. 

Buying a car comes with heightened emotions, major financial decisions, and security concerns for your customers. It is unlike any other purchase, and therefore, should be handled with greater attention and care.


How Revolve Works Differently


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Step 1

Low-funnel shoppers engage with chat/text during the research stage of the car buying journey. 
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Step 2

Customer Engagement Experts (CEEs) assess customer needs and present retailing tools that jump start the buying process. 
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Step 3

Shoppers work through the process with human guidance which makes them more likely to finalize the sale.

Get to the sale faster with a proactive digital retailing approach.


Get to the sale faster with a proactive digital retailing approach.

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