Managing live chat yourself at the dealership can get costly if you don't have the right tools and business processes in place to engage online shoppers and move them further down the purchase funnel.
To help dealers get the most out of managing chat for themselves, ActivEngage has compiled a kit with ALL of the tools you need to successfully DIY your live chat.
In this eBook, The Live Chat DIY Kit for Car Dealers, you’ll learn how to:
- Choose the right live chat software to engage more shoppers
- Build processes and train staff to create optimal chat conversations and results
- Strategize where and when to start a chat conversation that leads people into your showroom
...And much more!