Image

DataWise™ Analytics

First Name:

Chris

Last Name:

Peterson

Lines of Credit:

3

Home Value Estimate:

$438,000

City

Lakeland

State

Florida

Title

Dental Hygenist

Organization

Givens Dentistry

Age

46

Marital Status

Married

Education

Bachelor's, University of South Florida, 2002

Lead Details

Comments:

Current customer booking a service appt (oil change)

Email Address:

chris@givensdentistry.com

Phone #:

800-441-7779

Vehicle Status:

Used

Zip Code:

33004

Vehicle:

2013 Jeep Patriot Sport SUV 4D

Activity
SMS Engagement
www.levytuckerautomotive.com
04-28-21
Campaigns
ActivEngage Chat
www.levytuckerautomotive.com
Transcripts

SMS conversation on April 28th, 2021 with agent Danielle M


Chris | 04:45:36 PM
I need to schedule a service appointment.
Auto Response |  04:45:44 PM
You are now texting with Levy Tucker Automotive. You may opt out of this service at any time by sending STOP, and opt back in by sending START.
Daniele M |  04:46:08 PM
Hi there, thanks for texting with us today! My name is Daniele. I'd be happy to set up a service appointment for you!
Chris | 04:46:23 PM
Hi Daniele, thanks!
Daniele M |  04:46:51 PM
Of course! To start what is your first and last name?
Chris | 04:47:05 PM
It's Chris Peterson.

Daniele M |  04:47:28 PM

Thanks for that Chris! Have you brought your vehicle in for service with us before?
Chris | 04:48:03 PM
I have yes.
Daniele M |  04:48:22 PM
Wonderful, welcome back! We appreciate your business! Allow me just a moment to pull up your service record.
Daniele M |  04:49:14 PM
I'm showing a 2013 Jeep Patriot Sport SUV on your service history. Is this the vehicle you need serviced?
Chris | 04:49:31 PM
Yep that's my car!
Daniele M |  04:49:51 PM
Awesome! What kind of service do you need to bring the Jeep in for Chris?
Chris | 04:50:12 PM
Just the usual oil change and tire rotation.
Daniele M |  04:50:49 PM
Understood! I'm showing several appointment slots open for tomorrow and throughout the rest of the week - the earliest is tomorrow morning at 8:45 AM.
Daniele M |  04:51:11 PM
Is there a particular date/time you're looking to book your appointment Chris?
Chris | 04:51:44 PM
Do you have any openings on Saturday?
Daniele M |  04:51:11 PM
We do! I'm showing 3 appointments on Saturday, May 1st: 10:30am, 11:45am, and 3:15pm. Will any of those times work for you?
Chris | 04:51:31 PM
I'll take the 10:30 please.
Daniele M |  04:52:10 PM
Perfect! I've just booked your oil change / tire rotation appointment for your Jeep on Saturday, May 1st, at 10:30am.
Daniele M |  04:52:18 PM
Is there anything else I can do for you today Chris?
Chris | 04:52:41 PM
No thanks! You've been very helpful today.
Daniele M |  04:52:54 PM
Thanks Chris! We appreciate your business and look forward to seeing you on Saturday! If there's anything else you need between now and then, feel free to reach out again.
Chris | 04:53:13 PM
Will do, thanks!
Conversation Closed |  04:54:19PM