BMW Certified, Dealer Approved.

Save money, help your online customers, and increase engagement and sales with ActivEngage digital messaging solutions. ActivEngage is a BMW Certified Provider and is available for 50% CoOp reimbursement through BMW North America. Successfully convert leads into sales and provide a better buying experience with industry-leading live chat, text, and much more.

Setting the Standard. Providing Unmatched Results.

When you work with ActivEngage, you’re not hiring message-takers. We’re conversion experts and customer service professionals. Your customers are in good hands and so is your bottom line. Here’s how we turn casual shoppers into ready-to-buy customers.

Attract

ActivEngage meets them wherever they are looking for cars, and invites them to interact with your store.

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Delight

We provide a caring, professional level of customer service by assisting and empowering customers to buy from YOU.

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Motivate

We understand what drives shoppers to your physical store and use it. 20% of our leads include sales appointments.

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Convert

From real customer budgets to trade-in details, our super leads include information your team needs to close deals faster.

BMW Software Solutions

Lite

Standard

Platinum

  • Web-Based Console
  • Unlimited Users
  • Carfax Integration
  • Lead Capture + CRM Integration
  • Mobile Application
  • 12 Language Translation
  • Department Lead Routing
  • Chat Reporting & Analytics

All Features of Lite Included

PLUS

  • Customizable User Permissions/Roles
  • Visitor Geo-Location
  • PreRead™ Shopper Responses in Chat
  • Website Visitor Analytics
  • Clickpath Navigation
  • SMS Texting
  • Behavioral Targeting
  • Account Support
  • Facebook Marketplace

All Features of Standard Included

PLUS

ActivAlerts
Parts Catalog
QualiFi
Backup

+$15.99 Per Lead

$79

$249

$399

Lite

  • Web-Based Console
  • Unlimited Users
  • Carfax Integration
  • Lead Capture + CRM Integration
  • Mobile Application
  • 12 Language Translation
  • Department Lead Routing
  • Chat Reporting & Analytics

$79

Standard

All Features of Lite Included

PLUS

  • Customizable User Permissions/Roles
  • Visitor Geo-Location
  • PreRead™ Shopper Responses in Chat
  • Website Visitor Analytics
  • Clickpath Navigation
  • SMS Texting
  • Behavioral Targeting
  • Account Support
  • Facebook Marketplace

$249

Standard

All Features of Standard Included

PLUS

ActivAlerts
Parts Catalog
QualiFi
Backup

+$15.99 Per Lead

$249

BMW Fully Managed Solutions

Silver

Gold

Platinum

Black

  • 24/7 Chat & Text on your website

All Features of Silver Included

PLUS

  • Carfax
  • Google My Business
  • Google Ad Access
  • 3 SMS Numbers

All Features of Gold Included

PLUS

  • Facebook Marketplace Inventory Upload
  • Facebook Messenger Integration
  • Enhanced Mobile Experience
  • LotLinx Integration
  • Craigslist Connection

All Features of Platinum Included

PLUS

  • Enhanced Service Scheduling
  • Direct to Messenger from Online Ads
  • Offers and Incentives Available Inside of Chat Console

$599

$699

$899

$1,199

Private

All Features of Black Included

PLUS

An Assigned business specialist

This person will be in regular contact with the dealership to discuss best practices, monthly statistics reporting and analyses with recommendations for optimizing the results from ActivEngage services. Additionally, they will partner with the dealer to best leverage specials and incentives.

$1,499

Silver

  • 24/7 Chat & Text on your website

$599

Gold

All Features of Silver Included

PLUS

  • Carfax
  • Google My Business
  • Google Ad Access
  • 3 SMS Numbers

$699

Platinum

All Features of Gold Included

PLUS

  • Facebook Marketplace Inventory Upload
  • Facebook Messenger Integration
  • Enhanced Mobile Experience
  • LotLinx Integration
  • Craigslist Connection

$899

Black

All Features of Platinum Included

PLUS

  • Enhanced Service Scheduling
  • Direct to Messenger from Online Ads
  • Offers and Incentives Available Inside of Chat Console

$1,199

Private

All Features of Black Included

PLUS

An Assigned business specialist

This person will be in regular contact with the dealership to discuss best practices, monthly statistics reporting and analyses with recommendations for optimizing the results from ActivEngage services. Additionally, they will partner with the dealer to best leverage specials and incentives.

$1,499