BMW Certified
Chat & Text Services

ActivEngage’s live chat services are available for 50% CoOp reimbursement through BMW North America. As a BMW Certified Dealer Chat Provider, we offer the most trusted live chat solutions to help you build lasting relationships with your online shoppers.

Take Your Dealership to New Heights with ActivEngage.


Get more out of your digital marketing strategy with ActivEngage. Our online conversations turn casual browsers into engaged prospects so you can focus on what you do best: selling cars.

Leads with
Phone Numbers

With smartphones becoming a staple item in shoppers’ pockets, the hottest piece of contact information to have is the phone number. Rest easy knowing we deliver.

Leads with

Leads are good; appointments are better. We drive more online shoppers to your dealership than any other automotive chat provider by setting sales and service appointments.

* Managed Chat Results - Average Monthly Statistics

Benefits of Partnering with ActivEngage

  • Innovative web-based software developed in-house
  • 10-year automotive company with over 6 million conversations
  • Centrally-managed team in Orlando and Las Vegas offices
  • Leads for all departments, including fixed ops, at no additional cost
  • Branded, compliant graphics for a seamless consumer experience
  • Extensive reporting and analytics viewable in real-time
  • Dedicated Support Team ensuring your success with our services

ActivEngage CoOp Services

BMW Lite Chat Console

Starting at $79/Month

Engage with online shoppers at the dealership by using ActivEngage's introductory live chat platform with basic features.

BMW Standard Chat Console

Starting at $249/Month

Connect with online shoppers across all devices using ActivEngage's web-based chat console with innovative features, like PreRead™ and behavioral intelligence.

BMW Managed Chat Service

Starting at $579/Month

Use our 100% U.S. based team of Chat Specialists to provide expert assistance all while converting conversations into leads at an average rate of 80%.

Additional Features

SMS Texting


Add SMS texting option to your package to make it easy for you mobile shoppers to connect with your dealership anytime, from anywhere.

Additional URLs

$89 per URL, per month

Have more than one BMW website? No problem! Placing the option to chat on all of your websites ensures that you can connect with every shopper you drive to your sites.

Google Click-to-Message


Get more out of Google AdWords! With our Google integration, your dealership can connect and engage mobile users straight from the search results page.

Google Click-to-Message


Focus on service, not scheduling. Our highly-trained chat team converts chats into service appointments and sends them straight into your DMS, so you can focus on repair orders.