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It’s not good enough to close the ticket when the chat ends. Your follow-up methods can have a significant impact Read More
Video Transcription Oh, hi! I'm Randy, the director of messaging operations here at ActivEngage. Q: What does "quality" mean at Read More
We work hard to earn our reputation. Satisfied clients across the nation have used our live chat software to drive Read More
It doesn't matter how you sell; your dealership can thrive with Facebook leads on the bottom line. If you’re still Read More
What’s missing in digital retailing? That’s a question many of us in the automotive industry have investigated for years, particularly Read More
Did you miss the meeting of the minds last month? Automotive experts, Kevin Frye and Carol Marshall shared the virtual Read More
Last week our nation shuddered when we watched the unnecessary and tragic death of yet another unarmed black citizen, George Read More
Back in 2017, chatbots for car dealerships were the "next big thing"; they promised to provide more qualified sales opportunities Read More