http://www.activengage.com/press_rss.xml Keep up to date with our press release RSS Feed. http://www.activengage.com/images/main/AE_logo.jpg http://www.activengage.com/press_rss.xml http://www.activengage.com/PR-01282010.shtml Thu, 28 January 2010 18:23:00 EST ActivEngage (www.ActivEngage.com), the automotive industry's premium dealer chat software with business intelligence, today announced the launch of a unique program to help Toyota dealers communicate recall information to customers on dealership websites via live chat. ActivEngage proactively compiled all relevant recall information and details, including information from their Toyota dealers. The company then educated their virtual sales assistants and added special website graphics to all ActivEngage Toyota dealer websites, letting site visitors know that live chat is available to discuss any recall issues or questions. As a growing number of Toyota vehicle owners seek information and answers about the safety recall, ActivEngage's Toyota dealers are now prepared to handle their customers' concerns efficiently and effectively online. More http://www.activengage.com/PR-10122009.shtml Mon, 12 October 2009 18:23:00 EST ActivEngage (www.ActivEngage.com), the automotive industry's premier provider of proactive live chat with business intelligence for dealer websites, today announced the release of a new eBook, Facebook for Auto Dealers. The next in the ActivEngage series of dealership best practices eBooks, the latest release helps dealers understand the business applications of social media and determine whether using Facebook is right for their dealership. When a dealership is ready to get started, Facebook for Auto Dealers provides complete information to begin immediately. The eBook is designed to cut through the noise of social media hype and buzz, with a laser focus on Facebook to help dealers connect with more consumers than ever before. More http://www.activengage.com/PR-09292009.shtml Tues, 29 September 2009 8:23:00 EST ActivEngage (www.ActivEngage.com), the automotive industry's premier provider of proactive live chat with business intelligence for dealer websites, today announced the launch of a custom Facebook application to increase online engagement and reach for auto dealerships. As the world's largest and fastest growing online social networking site, Facebook offers auto dealerships significant opportunities to connect with more consumers online. Dealers can now use ActivEngage live chat on Facebook to communicate in real-time, even if they are not logged in to their dealership account. The application also allows dealers to share content and videos with consumers on Facebook via live chat, and even post information on consumers' profile walls. http://www.activengage.com/PR-06302009.shtml Tues, 30 June 2009 5:45:00 EST ActivEngage (www.ActiveEngage.com), the automotive industry's premier provider of proactive live chat with business intelligence for dealer websites, today announced the latest release of their proprietary live chat software and services. The new enhancements were made based on direct feedback from dealers, consumer trends and the latest advancements in technology. The new version enables even more personalized communication with consumers, enhanced efficiency in lead management and advanced, consolidated reporting. Expanded capabilities let dealers collect more customer intelligence from site visitors to guide communication, both during and after chat sessions, and move even more shoppers through the sales cycle. http://www.activengage.com/PR-06022009.shtml Tues, 02 June 2009 11:50:24 EST ActivEngage (www.ActivEngage.com), the automotive industry's premier provider of proactive live chat with business intelligence for dealer websites, today announced the release of the Live Chat Buyers' Guide, a new eBook for automotive dealers. Eleven Key Questions to Ask any Live Chat Provider before You Buy helps educate dealers about the most critical requirements for live chat success and details the questions dealers should discuss with any chat vendor. http://www.activengage.com/PR-03102009.shtml Tues, 10 March 2009 15:18:49 EST ActivEngage (www.ActivEngage.com), the automotive industry's premier provider of proactive live chat marketing for dealer websites, today announced the launch of ActivTestDrive, dynamic virtual test drives integrated with live chat. When combined, live chat and video create an interactive, real-time experience for website visitors that increases excitement and lead generation. ActivTestDrive’s enhanced level of service and engagement lets dealerships create an exceptional first impression and helps turn more passive website browsers into active buyers. ActivEngage has partnered with Cinemotion Studios to provide AutoMotion video technology. http://www.activengage.com/PR-02032009.shtml Wed, 4 February 2009 15:35:49 EST ActivEngage (www.ActivEngage.com), the automotive industry's premier provider of proactive live chat marketing for dealer websites, today announced the release of the industry’s first live chat eBook: “Seven Reasons Live Chat Fails.” The new eBook provides specific instructions to help dealers engage website visitors in two-way communication to decrease abandonment rates and increase website lead generation. The new eBook is the first in a series of free educational resources to help dealers better understand how to maximize live chat’s potential and avoid common implementation and management pitfalls. http://www.activengage.com/PR-12022008.shtml Tue, 2 December 2008 10:21:35 EST ActivEngage (www.ActivEngage.com), the automotive industry's premier provider of proactive live chat for dealer websites, today announced the launch of ActivSEM, low cost laser-targeted search engine marketing for dealerships. During the current challenging economic period, ActivEngage offers dealers this value-added service to help increase website traffic, lead generation and sales. Dealers can now maximize online search, without any significant increase in spending, and with ongoing analysis to continuously improve results. http://www.activengage.com/PR-11042008.shtml Tue, 4 November 2008 12:05:02 EST ActivEngage (www.ActivEngage.com), ActivEngage (www.ActivEngage.com), the automotive industry's premier provider of proactive live chat for dealer websites, today announced the launch of multiple language translation for live chat on auto dealership websites. Now dealers can engage website visitors in their preferred language, without having to employ multi-lingual staff members. http://www.activengage.com/BroadcastRoom.shtml Fri, 31 October 2008 14:24:27 EST ActivEngage (www.ActivEngage.com), ActivEngage Co-Founder was interviewed by AIM Media.TV and Dealer Digest Daily about proactive engagement instead of filling out forms or waiting for customers to make a call. http://www.activengage.com/PR-10212008.shtml Tue, 21 October 2008 8:54:48 EST ActivEngage (www.ActivEngage.com), the automotive industry's premier provider of proactive live chat for dealer websites, today announced the expansion of the full-service ActivConcierge to include new features to decrease abandonment rates and increase lead submission. Since the service launched in March of this year, the company has carefully monitored the consumer traffic patterns on their dealers' websites and listened to feedback to continuously improve and offer the most effective, comprehensive live chat service. http://www.activengage.com/PR-10012008.shtml Wed, 1 October 2008 10:24:10 EST ActivEngage (www.ActivEngage.com), the automotive industry's premier provider of proactive live chat for dealer websites, today announced that company founder Todd Smith will lead two sessions at the upcoming Digital Dealer Conference at the Gaylord Texan Resort in Grapevine, Texas. Smith's sessions at the fifth annual conference are titled "Internet Automotive Sales 101" and "Chat Your Way to Automotive Sales." A founding member of the Association of Automotive Internet Sales Professionals (AAISP), an official conference sponsor, Smith has spoken at all Digital Dealer Conferences... http://www.activengage.com/PR-09162008.shtml Tues, 16 September 2008 16:45:10 EST ActivEngage (www.ActivEngage.com), the automotive industry's premier provider of proactive live chat for dealer websites, today announced that high-line dealerships are turning live chat concierge level service into dealership profits. Dealerships such as Lexus, BMW, Infiniti and Acura are using proactive live chat to provide the same level of service on their websites that consumers expect in their showrooms, now including the highly profitable parts and service departments. http://www.activengage.com/PR-09082008.shtml Mon, 8 September 2008 13:05:55 EST ActivEngage (www.ActivEngage.com), the automotive industry's premier provider of proactive live chat for dealer websites, today announced that high-line dealerships are turning live chat concierge level service into dealership profits. Dealerships such as Lexus, BMW, Infiniti and Acura are using proactive live chat to provide the same level of service on their websites that consumers expect in their showrooms, now including the highly profitable parts and service departments. http://www.activengage.com/PR-07142008.shtml Mon, 14 July 2008 09:35:15 EST ActivEngage (www.ActivEngage.com), the automotive industry's premier provider of proactive live chat for dealer websites, today announced the launch of ActivConnect, a new service that boosts the effectiveness of live chat by increasing the number of Internet leads that are turned into phone conversations with dealership staff. The service is an extension of the company's core focus on generating new selling opportunities from existing website visitors. http://www.activengage.com/PR-06102008.shtml Tues, 10 June 2008 14:02:45 EST ActivEngage (www.ActivEngage.com), the automotive industry's premier provider of live proactive chat engagement for dealer websites, today announced the expansion of its services. In response to rapid company growth and dealership feedback, ActivEngage now offers three levels of live chat to meet every dealership need. http://www.activengage.com/PR-04152008.shtml Tues, 15 April 2008 09:35:15 EST IMN, provider of the most widely-used e-newsletter service for automotive dealers, and ActivEngage, an interactive virtual chat sales team that helps dealers sell more cars, announce a partnership that will bring live chat to IMN's Loyalty Driver e-newsletters. http://www.activengage.com/PR-03312008.shtml Tues, 31 March 2008 11:12:47 EST Automotive industry veterans Ted Rubin and Todd Smith today announced the launch of their latest joint venture: ActivEngage; an interactive virtual chat sales team that helps dealerships sell more cars through their existing websites.